Help Desk Analyst (on-site)

Helpdesk Analyst | 1-Month Contract | Great Neck, NY

Immediate Start - Interview today - start Monday

A growing global organization is seeking a Helpdesk Analyst to provide immediate coverage for a short-term assignment supporting its corporate IT team.

This position is ideal for a Desktop Support or Help Desk professional who enjoys hands-on troubleshooting, supporting end users, and working in a fast-paced business environment.

Responsibilities

• Provide Level 1 Help Desk support
• Troubleshoot hardware, software, printer, and network issues
• Manage user accounts and permissions
• Support Active Directory and Microsoft 365 administration
• Assist with desktop and laptop deployments
• Maintain inventory and equipment records
• Support end-user onboarding and training
• Assist with testing and deployment of systems and applications
  
  

Requirements

• 2-3 years of Help Desk or Desktop Support experience
• Active Directory experience
• Microsoft 365 administration experience
• Windows desktop support expertise
• Hardware and networking troubleshooting skills
• Strong customer service and communication abilities
• Ability to work independently with limited supervision
  
  

Environment

• Fully onsite in Great Neck, NY
• Monday-Friday schedule
• Supporting both local and global users
• Small collaborative IT team
• Immediate start preferred
  
  

Contract Details

• Duration: Approximately 1 month
• Potential for future project work depending on business needs
• Competitive hourly compensation
  
  

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