Demo

Business Systems Analyst

CFS
Grand Rapids, MI Full Time
POSTED ON 9/2/2026
AVAILABLE BEFORE 10/1/2026
Compensation: $50,000 - $60,000 (20% Bonus Target)

Benefits: Medical, Dental, Vision, FSA, 401k w/match

Job Type: Permanent | Direct-Hire

No Sponsorship Available

Job Overview – Business Systems Analyst

The Business Systems Analyst will support and optimize core business applications, including ERP, CRM, and related systems. This role will partner closely with Finance and cross-functional teams to maintain system integrity, improve business processes, support end users, and drive system enhancements. The ideal candidate is analytical, organized, technology-focused, and passionate about process improvement.

Key Responsibilities Of The Business Systems Analyst

  • Support administration and maintenance of Rootstock ERP.
  • Assist Finance with ERP management, reporting, and system enhancements.
  • Maintain data accuracy and integrity across business systems and databases.
  • Identify process improvement opportunities and recommend solutions.
  • Lead and coordinate system-related projects across multiple departments.
  • Perform data entry, system updates, and user administration tasks.
  • Troubleshoot software and system issues and coordinate resolutions.
  • Assist with CRM, content management, e-signature, and lead management platforms.

Qualifications Of The Business Systems Analyst

  • 1-3 years experience working in a professional business environment, preferred
    • New grads acceptable pending degree and certifications
  • Bachelor's degree in computer science, information technology, or similar field, preferred.
  • Salesforce Administrator Certification or Salesforce experience preferred.
  • Experience supporting ERP, CRM, or other business systems.
  • Experience with Rootstock or Salesforce is required
  • Familiarity with Box, Box Sign, Zuant, or similar platforms, preferred.
  • Strong analytical, problem-solving, and organizational skills.
  • Ability to assess complex business challenges and develop effective solutions.
  • Excellent communication and cross-functional collaboration skills.
  • Self-motivated with the ability to learn new technologies quickly.
  • Strong customer-service mindset and ability to support users of varying technical skill levels.
#BusinessSystemsAnalyst

Salary : $50,000 - $70,000

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