What are the responsibilities and job description for the Billing Specialist position at Certified Waste Solutions?
Position Summary
The Billing Specialist will be responsible for generating accurate customer invoices, resolving billing discrepancies, processing payments, and supporting month-end close. This position requires a highly detailed and reliable person who is team oriented and has the ability to maintain a high level of confidentiality along with a thorough understanding of billing software and processes.
Essential Job Duties and Responsibilities
- Generate and distribute customer invoices accurately and on time based on service data and contract terms.
- Review billing data for accuracy and completeness, investigating and resolving discrepancies as needed.
- Apply payments and credits to customer accounts and reconcile daily transactions.
- Respond to customer inquiries related to invoices, statements, and 3rd party billing adjustments.
- Monitor aging reports and assist in collection efforts for past-due accounts.
- Collaborate with customer service, sales, and operations teams to resolve billing issues and ensure smooth workflow.
- Maintain up-to-date billing records and documentation in accordance with company policies and audit requirements.
- Support monthly close by preparing billing reports, reconciling revenue, and posting entries as needed.
Qualifications
- High school diploma or equivalent required; Associate's degree in Accounting, Business, or related field preferred.
- 2 years of experience in billing, accounts receivable, or general accounting.
- Proficient in Microsoft Excel and accounting/billing systems (e.g., QuickBooks, NetSuite, SAP, or industry-specific platforms).
- Strong attention to detail and accuracy.
- Excellent organizational and communication skills.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Familiarity with customer contract billing, recurring services, or usage-based invoicing.
Work Environment and Physical Demands
- Work is primarily performed in an office with standard business hours.
- Prolonged periods of sitting and working at a computer.
- Must be able to lift up to 15 pounds occasionally.
- May require overtime during billing cycles or month-end close periods.
Salary : $25 - $27