What are the responsibilities and job description for the Shop manager position at Certified Lock and Access?
Job Summary
We are seeking an energetic and detail-oriented Shop Manager to lead our retail store operations with enthusiasm and precision. In this pivotal role, you will oversee daily store activities, manage a dynamic team, and ensure an exceptional customer experience. Your leadership will drive sales growth, optimize inventory management, and uphold the highest standards of store presentation. This position offers a fantastic opportunity for a motivated individual to showcase their management skills in a fast-paced retail environment, fostering a positive team culture and delivering outstanding service.
Responsibilities
- Lead and supervise all store operations, including sales, customer service, inventory control, and staff management.
- Oversee merchandising, pricing strategies, and promotional activities to maximize sales opportunities.
- Maintain accurate bookkeeping, cash handling procedures, and POS (Point of Sale) system operations.
- Monitor inventory levels, conduct stock audits, and coordinate purchasing to prevent shortages or overstocking.
- Implement effective marketing initiatives to attract new customers and retain existing ones.
Skills
- Strong leadership abilities with proven supervising experience in retail or grocery stores.
- Excellent communication skills; bilingual or multilingual abilities are highly advantageous.
- Skilled in negotiation, purchasing, and inventory management to drive profitability.
- Proficient in retail math, budgeting, bookkeeping, and cash handling procedures.
- Experience with POS systems, cashiering, and retail sales techniques.
- Ability to train staff on customer service excellence and store policies.
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Knowledge of retail marketing strategies and merchandising best practices.
- Effective time management skills with a focus on shift management and team coordination.
- Familiarity with wireless sales or related product categories is a plus. Join us as a Shop Manager if you're passionate about leading teams, delivering exceptional customer experiences, and driving store success through strategic management and vibrant leadership!
Job Type: Full-time
Pay: $52,056.11 - $62,691.22 per year
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Ability to Commute:
- Wilmington, DE 19804 (Required)
Work Location: In person
Salary : $52,056 - $62,691