Demo

Shop Manager

CertaSite
Kalamazoo, MI Full Time
POSTED ON 4/25/2026
AVAILABLE BEFORE 10/21/2026
Role Overview

We are looking for a shop manager to lead our shop technicians and ensure the efficient movement of fire and life safety products and materials in and out of our branch and the businesses we support. This role ensures we remain compliant with federal, state, and local ordinances, customer requirements, and the expectations and requirements of the company. This role is essential to leading a well-organized, efficient, and crisp operation for our life safety technicians. This is a fast paced and demanding role with high visibility within the company.

COMPANY PERKS???????

  • Referral bonuses starting at $1,000 per referral
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Management opportunities
  • Company giveaways
  • Opportunities for community service and charity involvement
  • Work at a mission-driven company, focused on people
  • Continued growth and expansion into new markets and products and services

What You Will Be Doing

  • Maintain inventory in the shop and assist with count as needed
  • Perform inventory counts as required
  • Ensure DOT compliance for hydro systems and other key areas of the business
  • Manage testing records and verify accuracy for DOT inspections
  • Oversee maintenance, cleaning, and organization of all shop tools
  • Supervise shop technicians and keeps floor on track for maintaining extinguishers and system cylinders in various locations in shop such as: complete work, return bins, swap outs, condemned extinguishers, swap systems cylinders
  • Ensures all inspections, repairs, discrepancies, and recommendations are properly documented either electronically or manually
  • Assist with inventory control and systems training
  • Champions a positive relationship with the customer and passes on information to the appropriate personnel for follow up, quotes, questions, or concerns
  • Maintain equipment and tools necessary to safely perform job

Qualifications

  • High school diploma or equivalent
  • 3 – 5 years of experience as a shop technician
  • Must possess the ability to calculate basic math including fractions, decimals and percentages
  • Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
  • Must currently have a valid U.S. driver's license

IDEAL QUALITIES

  • State license or NAFED testing on NFPA 10
  • DOT certifications for the state in which you are applying
  • 1 – 3 years of experience as a shop technician in the fire life safety industry
  • Ability to operate a forklift

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

  • Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
  • Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
  • Innovative – We believe there is always a better way. We don’t stop until we find it.
  • Genuine – We do what we say, and we mean it. We are authentic and dependable.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required and the number of hours may vary based on work location, may be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust, occasionally asked to travel overnight to a customer location, must be able to successfully lift up to 50 pounds occasionally, frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, and/or wiring, frequent ladder climbing and checking, pulling wire, etc., walking, stooping, bending, crouching, kneeling, and raising hands overhead, driving is required and the amount of time driving may vary, required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards

Equal Employment Opportunity/M/F/disability/protected veteran status

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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