What are the responsibilities and job description for the Residential Sales Associate position at CertaPro Painters?
Residential Sales Associate - CertaPro Painters of the Lehigh Valley
CertaPro Painters of the Lehigh Valley and Poconos region is seeking a Residential Salesperson with a consultative (not pushy) home services sales approach to help homeowners with their painting projects. You’ll meet with clients in their homes, prepare quotes, and guide them through their interior and/or exterior painting purchase journeys.
The ideal candidate is coachable, motivated and a genuinely kind person.
You’ll work on the road most days meeting with homeowners throughout the Greater Lehigh Valley and Poconos areas (Primarily Northampton and Monroe Counties) In-office attendance is required for a few meetings per week in the Hellertown office.
Why this role is different:
This is NOT a high-pressure sales job. You’ll have goals to meet, but success here comes from being organized, conscientious, and genuinely good with people, not from being pushy.
- No degree required. Most of the skills for this job aren’t learned in a lecture hall.
- Sales experience required.
Our ideal candidate:
- Enjoys talking to people all day
- Moves with urgency and likes to get things done
- Doesn’t need hand-holding or micromanagement
- Follows a simple sales process and keeps their pipeline organized
- Listens well
- Is outgoing, friendly, sociable, and builds trust easily
- Prefers action over overthinking
- Thrives in a busy, high-activity role
- Works independently but loves being part of a team that wins together
- Is Drama-Free
What you’ll do:
- Build rapport with customers.
- Use our software to prepare accurate quotes (we’ll train you and it’s straightforward).
- Use or CRM to document customer preferences
- Listen carefully to customer needs and ensure details are passed on to painters.
- Be punctual and follow up after every appointment.
- Stay resilient: our salespeople close about 50% of the quotes they give.
- Be thorough: include every detail of the project in your proposals.
- Respond quickly. Our culture values proactivity, urgency and responsiveness.
- Uphold our service-first mindset: We work hard to deliver what we promise.
- We value humility. You’ll work collaboratively, listen first, and let the customer’s needs guide the process.
- About 70% of Leads are provided, and you will also be expected to self-generate leads for the remaining 30% of leads.
What we offer:
Compensation $65,000–$90,000 (includes a base salary plus commission)
- First-year rookies typically earn ~$65,000 (base commission).
- Experienced reps can earn ~$90,000 in their first year (base commission)
Benefits & Perks
- Company car that you may take home - plus 100% gas reimbursement
- 401K with 3% matching
- 2 Weeks PTO per year, accrued monthly
- 10 Paid holidays.
- Bonus commission structure for selling beyond your goal
- Laptop, iPad and cell phone provided
- Medical
- Professional development opportunities
- A fantastic culture: hardworking, supportive, and kind teammates.
- Outstanding reputation: 4.9/5 Google rating (based on 370 reviews) makes selling easier!
Schedule
- Monday–Friday, with occasional Saturdays and evenings to meet customer needs.
- Local role. Client visits in the Lehigh Valley and Poconos areas.
Pay: $65,000.00 - $90,000.00 per year
Benefits:
- 401(k) matching
- Cell phone reimbursement
- Company car
- Flexible schedule
- Paid time off
- Travel reimbursement
Application Question(s):
- “Which describes you best?”
A) I prefer managers who give me clear direction and regular check-ins.
OR
B) I excel when I’m trusted to run my own day, and I proactively communicate updates.
Explain your answer in a sentence or two please.
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Hellertown, PA 18055 (Required)
Work Location: In person
Salary : $65,000 - $90,000