Account Manager

Title: Account Manager
Company: Ceres Landcare
Compensation: Competitive Base Salary Commission
Benefits: Company Vehicle, Health Insurance, PTO, 401(k)

Who We Are — And Why You’ll Love Working With Us

Ceres Landcare is the leading name in residential and commercial landscaping throughout the Colorado high country. Founded as Land Designs by Ellison, the company grew from the vision of brothers Glen and Rich Ellison, who reimagined what outdoor living could look like in the mountains. They built a culture rooted in craftsmanship, innovation, and a deep respect for the natural environment.

Today, their legacy continues through a team of passionate outdoor professionals who bring that same dedication to every project. From design and construction to maintenance and plant care, our expertise runs deep — and our long-standing client relationships (many spanning more than 20 years) speak to the quality of our work.

Our success starts with our people. The individuals in the field who bring our designs to life are the heart of Ceres Landcare, and we’re proud to support them with a workplace built on collaboration, respect, and growth.

Position Overview: Account Manager

The Account Manager plays a pivotal role in building and maintaining strong client relationships while ensuring the seamless delivery of high-quality landscaping services. This position blends customer service, sales, and project management to support client satisfaction, drive account growth, and contribute to the overall success of Ceres Landcare.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned clients, building trust and long-term partnerships.
• Conduct regular site visits and check-ins to ensure expectations are met or exceeded.
• Address questions, concerns, and service issues promptly and professionally.

Account Oversight

• Manage all aspects of client accounts, including budgeting, service schedules, and contract renewals.
• Partner with operations teams to ensure timely, high-quality service delivery.
• Monitor project performance to maintain standards, timelines, and client satisfaction.

Sales & Business Development

• Identify opportunities to expand services within existing accounts.
• Collaborate with the sales team to prepare proposals for enhancements or new projects.
• Support lead generation efforts and help convert prospects into long-term clients.

Team Coordination

• Communicate client expectations clearly to field and operations teams.
• Provide leadership and support to crews to ensure alignment with client goals.
• Participate in team meetings to stay aligned on priorities and service needs.

Administrative Duties

• Prepare and maintain account documentation, including agreements, invoices, and performance reports.
• Use CRM and company software to track activities and maintain accurate records.

Education & Skill Requirements

• Bachelor’s degree preferred in Ag Business, Horticulture, Ag Science, Landscape Maintenance, Floriculture, Forestry, Plant & Soil Science, Environmental Design, Turf Grass, or Landscape Architecture.
• Strong customer service skills with the ability to identify and resolve concerns.
• Excellent communication skills and the ability to collaborate across teams.
• Proficiency in Word, Excel, Outlook, and related software.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• Entrepreneurial mindset with drive, ambition, and a strong work ethic.
• Bilingual (Spanish) is a plus.

Key Attributes

• Confident, polished communicator who can represent Ceres’ high standards.
• Outgoing, relationship-driven, and comfortable multitasking.
• Sales-savvy with the ability to identify opportunities and articulate value.

What We Offer

• A supportive team environment that values your expertise and empowers you to deliver exceptional service.
• Competitive base salary commission.
• Company vehicle.
• Comprehensive benefits package including health insurance, PTO, and 401(k).

Equal Opportunity Statement

Ceres Landcare is an Equal Employment Opportunity (EEO) employer. We do not discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status, or any other characteristic protected by law.

E‑Verify Notice:
We participate in the E‑Verify program. All candidates must provide documentation establishing identity and authorization to work in the United States. We are committed to a fair, compliant, and transparent hiring process.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Landscape Maintenance: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $65,000