Aquatics Supervisor

JOB SUMMARY:

The primary role of the Aquatic Supervisor is to provide the first line of support to Aquatics Instructors, Lifeguards, Maintenance, and Patrons. The Aquatic Supervisor will also maintain order, ensure that safety equipment is in place, enforce pool use regulations governing safety, sanitation, and water testing, enforce established Aquatic Center rules and provide exceptional care and customer service to all individuals that are affiliated with the agency.

Hours: Monday-Friday

DUTIES AND RESPONSIBLITIES:

• Maintain order and rules
• Enforce pool use regulations governing safety and sanitation.
• Make decisions involving pool closure if situation arises.
• Knowledgeable about pool maintenance and operation and pool water testing.
• Able to deal with patrons in a professional and friendly manner.
• Responsible for seeing that all program/classes continue during their shift even if a staff member is unable to work at the last minute. This may mean that the Aquatic Supervisor has to teach the class if a substitute cannot be found, or assist in finding coverage for staff unable to work at the last minute.
• Pool sanitation responsibilities.

Instructor Specific

• Lead a variety of classes and individuals in exercise/swim classes, and/or assist exercise/swim lead class instructor, 50-75% in water.
• Safety of all participants in the session / class is the responsibility of the instructor.
• Instructors must have the ability to handle groups with varying abilities.
• Instructors are responsible for all material contained in the Employee Guidebook.
• Instructors are expected to do all paper work associated with being an instructor.
• Attendance is required at training workshops as well as staff meetings.
• Instructors are responsible for setting up all equipment necessary for conducting session / class and properly putting away all such equipment.
• Good written and verbal communication skills are necessary for the position.

Lifeguard Specific

• Prevent injuries by minimizing or eliminating hazardous situations or behaviors.
• Lifeguards and instructors are required to have current certification in American Red Cross CPR for the professional Rescuer, Lifeguard Training or Shallow Water Guard Training.
• Good written and verbal communication skills are necessary for the position.
• Pool security is the responsibility of the lifeguard on duty. Proper opening and closing procedures must be followed.
• Lifeguards are responsible for the safety of all persons in the pool and the pool area.

Administration Specific

• Greet and direct patrons and visitors entering the Aquatic area.
• Assist patrons with the sign-in process and answer any questions clients may have.
• Work within the Aquatics software system to ensure accurate information and data is entered.
• Provide input on Aquatic Center program offerings.
• Actively involved in the registration process – help patrons to register, collect payment, etc.
• Provide tours of the Aquatic Center, as well as, information regarding services offered.
• Answer all phone calls related to Aquatics and assist callers by gathering pertinent information while maintaining a pleasant and tactful disposition.
• Actively listen to needs and provide outstanding customer service to all internal and external customers, as well as exhibit a professional image at all time.
• Support Instructors with their schedule as need arises.

Overall

• Attentively watch pool patrons. In order to maintain a safe environment, staff must always enforce all pool rules and regulations.
• Maintain a safe pool environment.
• Assist patrons in pool areas as necessary.
• Recognize and respond to emergency situations appropriately. Staff must be knowledgeable of all emergency procedures.
• Complete required health department information and forms.
• Maintain neat and organized equipment rooms.
• Complete laundry daily for the Aquatic department.
• Provide maintenance support (chemical tests, communicate maintenance order requests, etc.) as needed.
• Responsible for general house keeping
• Responsible for understanding and completing opening and closing procedures.
• Attend meetings as needed.
• See to the safe operation of all equipment utilized.
• Adhere to agency safety policies and procedures.
• Any other duties assigned.

EXPERIENCE AND SKILL REQUIREMENTS:

• Current Lifeguarding Certification or ability to get within 6 months of hire,
• Certification in CPR for the Professional Rescuer, First Aid, and AED Essentials or ability to get within 6 months of hire.
• WSI Preferred
• Experience in teaching children and adult water classes.
• Aqua Instructor Certification preferred.
• Ability to work with all ages and skill levels required.
• Successful completion of background check and drug screen.