What are the responsibilities and job description for the Director of Revenue Operations position at Cerbo?
The Company
Cerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around the world – use Cerbo for almost everything they do in their day-to-day. Cerbo originally started as a developer’s nights-and-weekends project. And has grown into one of the leading EHR systems for functional or “root cause” medicine and membership- or cash-based clinics. Because of our unique origins, we often approach things a bit differently. That is, success for us is not just about the bottom line. It’s more about providing a great product, operating with integrity, and supporting our clients and our team. During the past four years our team has grown, and thousands of practitioners and patients use our product. To this end, we’re looking for a Director of Revenue Operations to join our growing team.
About You
You are an experienced revenue operations leader who has scaled SaaS businesses through $10M–$50M ARR and beyond. You thrive at the intersection of strategy and execution: able to set vision and direction while also ensuring the operational details are handled with precision. You’ve built and led high-performing RevOps teams, developing scalable systems and processes that enable growth, align with business strategy, and deliver measurable outcomes.
You’re an executive partner to Sales, Marketing, Customer Success, and Finance leaders. You combine analytical rigor with cross-functional leadership to drive decision-making, optimize performance, and enable long-term growth. You’re equally comfortable in the boardroom presenting strategic insights as you are working with your team to refine workflows, streamline processes, and optimize systems.
Key Responsibilities
Go-To-Market Strategy and Leadership
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Powered by JazzHR
Cerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around the world – use Cerbo for almost everything they do in their day-to-day. Cerbo originally started as a developer’s nights-and-weekends project. And has grown into one of the leading EHR systems for functional or “root cause” medicine and membership- or cash-based clinics. Because of our unique origins, we often approach things a bit differently. That is, success for us is not just about the bottom line. It’s more about providing a great product, operating with integrity, and supporting our clients and our team. During the past four years our team has grown, and thousands of practitioners and patients use our product. To this end, we’re looking for a Director of Revenue Operations to join our growing team.
About You
You are an experienced revenue operations leader who has scaled SaaS businesses through $10M–$50M ARR and beyond. You thrive at the intersection of strategy and execution: able to set vision and direction while also ensuring the operational details are handled with precision. You’ve built and led high-performing RevOps teams, developing scalable systems and processes that enable growth, align with business strategy, and deliver measurable outcomes.
You’re an executive partner to Sales, Marketing, Customer Success, and Finance leaders. You combine analytical rigor with cross-functional leadership to drive decision-making, optimize performance, and enable long-term growth. You’re equally comfortable in the boardroom presenting strategic insights as you are working with your team to refine workflows, streamline processes, and optimize systems.
Key Responsibilities
Go-To-Market Strategy and Leadership
- Serve as a strategic business partner to the CFO and executive team, shaping the company’s GTM strategy and ensuring execution aligns with long-term growth goals.
- Lead the design and implementation of revenue processes that enhance efficiency, improve conversion, and accelerate revenue growth across Sales, Marketing, and Customer Success.
- Partner with FP&A to drive forecasting, capacity planning, quota design, and annual/quarterly planning cycles.
- Own sales compensation strategy and administration, ensuring alignment with business priorities and clarity for the field.
- Oversee the architecture, implementation, and optimization of the RevOps tech stack (CRM, marketing automation, commissions, billing, and related platforms).
- Drive end-to-end workflow improvements from lead-to-renew and quote-to-cash, ensuring seamless handoffs, data fidelity, and scalable processes.
- Identify, implement, and optimize systems and tools that support automation, improve data quality, and enhance reporting and forecasting accuracy.
- Manage vendor relationships and evaluate new technologies that support revenue growth.
- Build, lead, and retain a world-class RevOps team; mentor leaders, develop future talent, and establish a high-performance, outcomes-driven culture.
- Act as the connective tissue across Sales, Marketing, Customer Success, and Finance, ensuring alignment on goals, data, and execution.
- Lead change management initiatives to ensure the organization adapts to evolving GTM strategies, market dynamics, and operational best practices.
- Own the company’s revenue data strategy, ensuring accuracy, integrity, and compliance across all systems.
- Deliver strategic insights and executive-level reporting on pipeline health, sales performance, customer retention, and expansion.
- Partner with leadership to identify revenue opportunities and risks, providing recommendations to drive sustained growth and operational excellence.
- 10 years of leadership experience in Revenue Operations, Sales Operations, or related functions in high-growth B2B SaaS.
- Proven track record leading RevOps through scale ($10M–$50M ARR) with measurable impact on efficiency and revenue performance.
- Deep expertise in CRM and GTM systems (Hubspot, Salesforce, Gong, Planhat, Stripe, etc.) with a focus on architecture, optimization, scaling and AI.
- Strong analytical and problem-solving skills; experienced in building forecasting models, reporting frameworks, and executive dashboards.
- Background in designing and managing sales compensation programs that drive performance and align with company goals.
- Experience leading distributed teams and fostering talent in a high-growth, outcomes-driven environment.
- Exceptional communication skills with the ability to translate complex data into actionable strategies for executives and boards.
- Bachelor’s degree required; MBA or advanced degree preferred.
- Competitive compensation based on experience
- Comprehensive health, dental and vision benefits
- 401 (k) plan with matching company contribution
- Short-term disability & long-term disability insurance
- Paid Time Off and company holidays
- Full suite of remote working tools and processes
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Powered by JazzHR