Senior Quality Engineer - Automotive Manufacturing

Are you a quality-focused problem solver who thrives in high-mix, high-volume manufacturing? This is an opportunity to step into a senior-level role where your expertise will directly influence product performance, supplier quality, and customer satisfaction across North America.

We’re looking for a hands-on Senior Quality Engineer to own the customer complaints process, lead supplier improvement initiatives, and champion continuous improvement across a range of engineered products. In this visible role, you'll drive root cause investigations, implement quality best practices, and lead regulatory compliance efforts while partnering with cross-functional teams locally and globally.

What You’ll Do:

• Own and manage the customer complaint & claims system, driving root cause investigations and corrective actions.
• Lead supplier quality improvement efforts; establish and track key KPIs.
• Use tools such as 8D, APQP, FMEA, SPC, and MSA to drive product and process improvements.
• Apply LEAN, Six Sigma, and other best practices to resolve quality issues and improve operational efficiency.
• Collaborate with Engineering, Operations, and suppliers to maintain high product standards.
• Manage compliance and documentation with regulatory agencies.
• Support internal audits and help optimize inspection methods and quality controls.
• Travel approximately 25% to supplier and manufacturing locations (domestic and some international).

What You Bring:

• 5 years of quality engineering experience in high-volume, high-mix manufacturing (automotive or related industry preferred).
• Proven success using advanced quality tools to drive improvement and reduce claims.
• Strong experience working with testing agencies and compliance protocols.
• Bachelor’s degree in Engineering, Operations Management or related field.
• Skilled in cross-functional collaboration and customer-facing quality initiatives.
• Strong analytical and communication skills with a proactive mindset.

Why This Role?

• Influence quality strategy at both the product and supplier level.
• Work cross-functionally across engineering, operations, and leadership teams.
• Join a mission-driven, continuous improvement-focused culture.
• Enjoy the variety and challenge of a global business with room to grow.