What are the responsibilities and job description for the Inside Sales Coordinator position at Century Solutions Group, Inc.?
About Us:
Century Solutions Group, Inc., an IT services provider based in Tyrone, GA, with an additional office in Atlanta (near the Battery), is dedicated to helping clients succeed by delivering customized technology solutions tailored to their unique needs. Century offers a dynamic and rewarding environment where team members are empowered to learn, grow, and make a meaningful impact.
Job Summary:
We are seeking a motivated Inside Sales Coordinator to join our growing team. In this role, you will make outbound calls to prospective business clients to schedule qualified meetings for our Business Development Team. You’ll serve as the first point of contact for potential clients, generating interest, building rapport, and ensuring a smooth handoff to our Business Development Representatives.
This position is ideal for someone who is ambitious, goal-driven, and eager to learn the fundamentals of business-to-business sales. As you grow in this role, you’ll have opportunities to advance your sales career and work toward higher-level sales positions.
Key Responsibilities:
- Conduct outbound calls to prospective business clients to generate interest in the company’s products or services.
- Schedule qualified meetings for the Business Development Team.
- Serve as the first point of contact for potential clients, creating a positive and professional initial experience.
- Build rapport and establish strong relationships with prospects to encourage engagement.
- Collaborate closely with Business Development Representatives to ensure a smooth handoff of qualified leads.
- Maintain accurate records of client interactions and meeting schedules in the CRM system.
- Meet or exceed individual and team sales goals and performance metrics.
- Continuously learn and develop knowledge of B2B sales processes, products, and market trends.
- Identify opportunities for upselling or cross-selling where appropriate.
- Support overall sales team initiatives and contribute to a collaborative team environment.
Qualifications/Skills:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Minimum of 2 years of sales experience, preferably in a call center or IT-related environment.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills with the ability to build rapport quickly.
- Highly motivated, self-directed, and goal-oriented with a positive, solution-focused attitude.
- Ability to work independently as well as collaboratively in a team environment.
- Strong organizational, time management, and multitasking abilities.
- Proficiency with CRM software and Microsoft Office Suite (or similar tools).
- Willingness to learn and adapt in a fast-paced, evolving B2B sales environment.
- Comfortable making a high volume of outbound calls daily.
Certifications:
- Relevant professional certifications (e.g., sales or business development certification) are a plus.
Benefits:
- Competitive salary
- Comprehensive health, dental, and vision insurance
- Professional development and training opportunities
- PTO and holiday schedule
- 401(k) with company
Why Join Us?
At Century Solutions Group, we value innovation, collaboration, and a commitment to excellence. As an Inside Sales Coordinator, you will play a critical role in driving our sales efforts and shaping the future of our client relationships. Join us to be part of a team that is passionate about technology and dedicated to client satisfaction.
Salary : $18