What are the responsibilities and job description for the Apparel Purchaser / Customer Rep position at Century Marketing?
About Us
Century Marketing is a local business focused on apparel, print, promotional items, banners/signs, and vehicle wraps. We are based in Lenexa, primarily serving businesses, schools, sports teams, clubs and organizations across the Kansas City metro. The majority of our production is completed in-house, so the day-to-day workflow and responsibilities involve much more than taking orders and sending them off to a third party. We see things through from start to finish and adjust quickly to help our customers receive their product when they need it.
Who Will Succeed Here
This isn’t a corporate ladder, it’s a small business and operates like one. You’ll do best here if you:
- Take ownership without needing someone to hand you a task list every day
- Are comfortable wearing multiple hats
- Excel at multitasking
- Attention to detail doesn't need to be explained
- Want to actually see the impact of your work from idea to completion
- Want a job where your day-to-day duties will fluctuate
- Value working with a close team where you know everyone
If you’re looking for a 9-to-5 with a clear promotion track and a stacked benefits package, this probably isn’t your spot. If you want to work hard, be trusted, and be part of a small team that actually runs like one, that’s us.
Position Overview
We’re looking for a highly organized, detail-oriented team member to join our office in a dual role: Apparel Purchasing / Account Rep. In this role, you’ll manage customer orders from first contact through delivery—guiding customers through apparel options, placing orders, coordinating with our in-house designers, and ensuring final products are packaged correctly and on time.
This is a hands-on, fast-paced role that requires strong communication skills, a keen eye for detail, and the ability to flex between desk work and light physical tasks throughout the day.
Hours are Monday - Friday: 8:00am - 4:30pm
Responsibilities
- Communicate with customers primarily via email, as well as by phone or in-person as needed
- Guide customers through apparel selection, checking availability and making product suggestions
- Prepare accurate quotes using our internal CRM system
- Confirm orders and place product purchases from vendors
- Collaborate with our in-house graphic designer and production team
- Receive, check in, and verify incoming apparel shipments
- Sort and organize products by job, including individual bagging or bulk boxing
- Track job timelines and ensure due dates are met
- Maintain accurate records and ensure orders flow smoothly from start to finish
Requirements
- Minimum 1 year of office, customer service, or admin experience (preferred)
- Reliable transportation to/from our Lenexa, KS office
- Ability to relocate before starting work, if needed
- Regular and predictable attendance is required
- Tech-savvy and comfortable working on a Mac
- Able to type 40 WPM
- Strong written and verbal communicator
- Extremely detail-oriented and organized
- Comfortable managing fluctuating workloads and shifting tasks
- Able to lift 50–60 lbs and spend time both sitting and standing
- Comfortable with basic math and using email/CRM systems
- Friendly, collaborative, and self-motivated
If you’re someone who enjoys juggling multiple tasks, working with a team, and seeing projects through from start to finish—we’d love to hear from you!
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- Why are you interested in this role?
- What skills do you bring that align with purchasing, customer relations, teamwork, and the apparel industry?
- In this role, the rest of the team relies on consistency and predictability - deadlines, receiving product, order processes, company and supplier timelines. How do you approach reliability when your work directly affects others?
- What’s something you’ve taught yourself outside of school or work?
Experience:
- Office: 1 year (Preferred)
Ability to Commute:
- Lenexa, KS 66215 (Required)
Work Location: In person
Salary : $40,000