What are the responsibilities and job description for the Experienced Dental Front Desk Coordinator position at Century Dental Associates?
Our ideal candidate is experienced, dependable, patient-focused, and understands that the front office is the heartbeat of a successful dental practice.
Communicates clearly and professionally with patients and the dental team. Comfortable explaining insurance benefits and financial information. Willing to jump in wherever needed to help the office run smoothly and efficiently.Must understand dental PPO plans, eligibility verification, breakdowns, claim submission, follow-ups, and reducing denials. Experience working with insurance portals/websites is essential.Stays calm under pressure and can think critically when unexpected situations arise Builds trust with patients and always puts their comfort and experience first.Responsibilities
What We’re Looking For
- Positive Attitude
- Greets patients warmly and helps create an upbeat, welcoming atmosphere.
- Organized & Detail-Oriented
- Can manage scheduling, paperwork, treatment coordination, and patient needs without missing a beat.
- Dental PPO Insurance Experience REQUIRED
- Problem-Solver
- Patient scheduling and appointment management
- Insurance verification and benefit breakdowns
- PPO claim submission and follow-up
- Treatment plan coordination and financial discussions
- Answering phones and assisting patient
Qualifications
- Previous dental front office experience required
- Strong knowledge of Dental PPO insurance systems and websites
- Experience with any dental software preferred (SoftDent )
- Professional, dependable, and organized
- Ability to multitask in a fast-paced environment
- must have transportation
- must work the hours we need
- Able to figure out a co-payment
- Able to Add a treatment plan and present it to a patient.
Why Join Our Team?
We are a supportive, patient-centered office looking for someone who takes pride in their work and wants to be part of a positive, team-oriented environment.
If you’re experienced, motivated, and know how to keep a dental office running smoothly, we’d love to meet you!
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Work Location: In person