Agent Success Coordinator (Part-Time)

Calling all fun, creative, marketing people! CENTURY 21 Affiliated is looking for a Part-Time Agent Success Coordinator (internally known as Agent Concierge) to join our team in Granger, IN.

You’ll help bring our offices to life through social media storytelling, recruiting initiatives, agent engagement, and thoughtfully executed events. From content creation and campaign support to coordinating trainings and appreciation gatherings, you’ll play a key role in shaping the agent experience.

If you’re someone who loves marketing and social media, thrives in a fast-paced environment, enjoys building relationships, and also finds satisfaction in color-coded calendars and keeping moving pieces organized—we’d love to meet you.

Job Duties and Responsibilities:

• Social Media & Brand Marketing: Lead and execute regional social media initiatives across platforms, creating engaging content that showcases agent achievements, office culture, community involvement, and behind-the-scenes moments. Collaborate on content planning, campaigns, and storytelling while ensuring brand voice, visuals, and messaging remain consistent, modern, and on point.
• Recruiting Marketing & Campaign Support: Support recruiting efforts by managing candidate databases, identifying potential candidates, and coordinating interviews, office tours, and recruiting events. Assist with the creation of recruitment materials and contribute to email, social media, and event-based campaigns designed to attract and engage top talent.
• Event Planning & Engagement Strategy: Plan and execute office events including trainings, appreciation luncheons, community initiatives, and themed gatherings. Drive attendance and engagement through creative promotion, on-site coordination, and post-event follow-up, while tracking participation and sharing insights to support agent retention.
• Agent Support & Tools Expertise: Serve as a subject matter expert for office tools, systems, and resources. Act as the primary point of contact for agents by supporting onboarding, marketing requests, administrative processes, and required compliance forms with a high-touch, service-oriented approach.
• Office Operations & Brand Experience: Maintain a professional, welcoming, and brand-forward office environment by managing supplies, signage, meeting logistics, and visual standards. Ensure timely, clear, and consistent communication across offices.
• Additional Administrative Support: Provide general administrative and operational support as needed to ensure smooth day-to-day office and team operations.

Qualifications:

Education and Experience:

• Minimum of a high school diploma required
• 1–2 years of office administration, customer service, marketing or recruiting experience required
• Previous experience in real estate, event coordination, or a sales-driven environment is highly desirable
• Professional experience managing social media platforms (i.e. Facebook and Instagram) is a plus

Knowledge and Skills:

• Must have strong communication skills (verbal and written), including the ability to proofread documents and identify errors
• Stellar customer service is a must; good diplomacy skills also required
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment
• Strong computer and internet competence, along with the ability to learn new tools and systems quickly and thoroughly. Proficient in Microsoft Suite, specifically Outlook, Teams, Word and Excel.
• Proactive, collaborative team player who takes ownership and delivers high-quality results with minimal supervision.
• Detail-oriented with excellent organizational, event planning, coordination, and relationship-building skills.

Work Schedule: 20 hours per week. Flexible schedule within business hours (Monday through Friday, 9:00 AM to 5:00 PM). Additional hours may occasionally be required based on business needs.

This position is based in our Granger office. As we support multiple locations throughout the state, additional assistance for other offices may be needed.

Application Question(s):

• What are your wage requirements? Please note this position is hourly.
• Why are you interested in a part-time position?
• What is your availability to work 20 hours per week within our business hours (Monday–Friday, 9:00 AM to 5:00 PM)?

Work Location: In person