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Dental Public Health Office Assistant

CENTSTONE SERVICES LLC
Athens, TN Contractor
POSTED ON 10/26/2026
AVAILABLE BEFORE 1/6/2027
Dental Public Health Office Assistant

Job Title: Dental Public Health Office Assistant
Location: Athens, Tennessee Onsite
Job Type: Contract
Schedule: Monday Friday, 8:00 AM 4:30 PM

Responsibilities
  • Schedule and manage dental clinic patient appointments.

  • Inform patients of visit requirements and required documentation.

  • Register patients and collect/update demographic information.

  • Review documentation to determine eligibility for applicable federal and state programs.

  • Enter and retrieve information using health department management information systems.

  • Process payments, maintain the cash drawer, and balance transactions.

  • Explain client rights and responsibilities related to program participation.

  • Obtain required prior authorization before releasing medical information.

  • Assist with insurance prior authorization by gathering and submitting required documentation.

  • Prepare appropriate forms and documentation to support efficient clinic operations.

  • Scan and index records into the electronic dental record.

  • Conduct patient reminder and follow-up calls.

  • Assist with referral coordination and other administrative duties.

  • Maintain a positive, professional, and cooperative work environment.

  • Travel throughout the region as required.

Requirements
  • High school diploma or equivalent.

  • Two years of full-time customer service and/or clerical/office experience.

  • Valid driver's license.

  • Ability to successfully complete a Tennessee Bureau of Investigation (TBI) background check.

  • Strong computer and data-entry skills.

  • Strong communication, organization, and customer service skills.

Education Substitution: College coursework from an accredited institution may substitute for required experience on a year-for-year basis, up to two years.

Preferred Qualifications
  • Active Tennessee RDA license.

  • Dental front office experience.

  • Knowledge of dental terminology.

  • Experience with dental scheduling.

  • Familiarity with insurance coding.

  • Experience with electronic dental records.

  • Patient registration and referral coordination experience.

Salary : $39,504 - $64,174

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