What are the responsibilities and job description for the Front Office Assistant position at Centre County Medical Clinic?
Job Overview
We are seeking a dynamic and organized Front Office Assistant to join our healthcare team! In this vital role, you will be the welcoming face of our clinic, ensuring smooth daily operations through exceptional patient service, efficient administrative support, and accurate documentation. Your energetic approach will help create a positive environment for patients and staff alike. The ideal candidate will possess strong medical office experience, excellent computer skills, and a passion for delivering outstanding customer service. This paid position offers an exciting opportunity to be an integral part of a busy healthcare setting, supporting both clinical and administrative functions with enthusiasm and professionalism.
Responsibilities
- Greeting and checking in patients with professionalism and warmth
- Managing phone calls, scheduling, and appointment coordination
- Verifying insurance (NaviNet, UPMC, CCBH, other)
- Collecting copays and managing daily reconciliation
- Updating and maintaining accurate patient records
- Supporting providers and clinical staff with administrative needs
- Ensuring efficient patient flow throughout the day
- Handling sensitive information with confidentiality and accuracy
Qualifications
- Knowledge of insurance verification (required)
- 2 years of medical front office or related healthcare experience (preferred)
- Strong time‑management and organizational skills
- Proficiency with Microsoft applications and EMR systems
- Excellent communication and customer‑service skills
- Reliable transportation
- A collaborative, team‑oriented approach
- Knowledge of HIPAA regulations and health information management practices
Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- Supportive, team-based work environment
- Opportunity to serve an underserved rural population
Equal Opportunity Employer
We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Offers of Employment
Must undergo a urine drug screen and background checks
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Free parking
- Health insurance
- Health savings account
- Life insurance
- On-site gym
- Paid jury duty
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
Salary : $15 - $18