What are the responsibilities and job description for the IBM Netcool / BigPanda Engineer position at Centraprise?
IBM Netcool / BigPanda Engineer
Irving, TX
Contract/Fulltime
Job Description:
Key Responsibilities:
- Hands‑on experience with IT monitoring and event management tools, specifically IBM Netcool/NOI and BigPanda.
- Strong understanding of event correlation, de‑duplication, enrichment, suppression, and incident reduction strategies.
- Experience supporting event management platform migrations or coexistence models.
- Ability to analyze high‑volume event streams across multiple technology domains.
- Good understanding of incident management and ITSM processes.
Technical Skills:
FM Platforms: IBM Netcool/NOI, AI Ops, HPe TeMIP, OpenNMS , ServiceNow EM
Programming: Python, Shell, Java, JavaScript, SQL, XML/XSLT, JSON
Integration: REST/SOAP APIs, Kafka, Webhooks, SNMP, Syslog, MQTT
Database: Oracle, MySQL, PostgreSQL, MongoDB
Cloud: Kubernetes, Docker, AWS/Azure monitoring integration
Automation: Ansible, NOI Runbooks, ServiceNow Flows, custom scripts
AI/Analytics: Experience with anomaly detection, AI Ops, or log analytics (ELK/Splunk)
Standard: 3GPP, ITU-U x.733, SID, TMF API 642, TMF621, TMF 656