Practice Manager

Position Highlights:

· Public Service Loan Forgiveness (PSLF) Eligible Employer: CVHS is a 501(c)(3) non-profit organization

· Retirement Plan with 5% Employer Contribution to the retirement plan (no employee contribution required)

· Comprehensive Benefits Package including Health with no co-pay, Dental, Vision, Disability, Wellness Reimbursement, and more

· Fully Integrated Electronic Health Record (EHR) – eClinicalWorks (eCW)

· License reimbursement and tuition reimbursement

· 10 Employer-Paid Holidays Per Year

· Vacation time available after 90 days of employment.

Schedule: Monday–Friday. This is a high-volume practice offering a rewarding, team-oriented work environment.

ESSENTIAL JOB FUNCTIONS:

Ensures flow of communication of key information to employees with respect to community health centers, marketplace needs, competitive environment, cost management, and customer-focused services and CVHS policy and procedure changes.

 In consultation with Chief Operating Officer (COO), coordinates, arranges, and approves physical space allocations, facilities management and departmental resources for the daily operation of the clinical site(s).

The SD/PM will be responsible for on-site monitoring of remodeling and/or expansion of facility. In consultation with Facilities Manager, approves operations of contract service providers (i.e., janitorial, facility maintenance, HVAC, landscape/grounds maintenance and office/clinical equipment maintenance) at clinical site(s).

Responsible for annual site evaluation in order to determine current and long-range needs of facility and staffing requirements.

 Monitors monthly and other financial information provided for site. Works closely with CEO, DCO, CFO and site staff to take effective corrective action as required.

Assures that site expenditures are in compliance with the budgets approved by the Board of Directors and are handled according to CVHS policies and procedures.

Participates in the development and implementation of approved short-and long-range organizational goals, objectives, policies and operating procedures; monitors and evaluates program effectiveness; effects changes required for improvement specific to the assigned site(s).

 Works collaboratively with local advisory boards to improve community relations, identify community needs and opportunities for continued growth.

Works collaboratively with the Human Resources with regard to issues of recruitment, retention, employee relations, compensation and compliance with various employment-related State and Federal laws. Ensures that personnel policies are enforced throughout the site(s).

 Works strategically with the Development Director to identify areas for grant development and support specific to the assigned site(s).

 Works collaboratively with the Quality Coordinator to ensure site(s) operates in compliance with CVHS policies and compliance standards. Participates in monthly leadership meeting.

 Ensures implementation of the organization’s Emergency Preparedness Plan and OSHA regulations. Participates in CVHS Quality Assurance and Quality Improvement Activities and ensures that a site is represented on the CVHS Corporate QAQI Committee.

PM position is also comprised of the duties included within the OM position.

Works closely with providers and staff to review UDS measures, develops action plan to increase measure.

Promotes a team-based patient-centered medical practice model through leadership and practice.

Performs miscellaneous job-related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

Demonstrates competence in performing essential job functions.

Good understanding of comprehensive health care programs and activities.

Creative and effective problem-solving skills; ability to negotiate solutions and resolve conflicts.

Demonstrated ability to work with diverse populations and staff; ability to interact with a wide range of people from policy makers to practitioners, to consumers.

 Knowledge of computer software (database, spreadsheet, word processing, email).

Sensitivity to patient privacy and confidentiality.

Interest in evaluation and planning activities.

Well-developed communications skills.

 Commitment to serving the underserved.

EDUCATION, TRAINING AND EXPERIENCE:

Possession of a valid Virginia motor vehicle operator’s license

Experience within a healthcare environment

Possession of a bachelor’s degree in business administration or clinical specialty from an accredited college or university.

 4 years of progressive management and organizational experience, preferred.