What are the responsibilities and job description for the Surgery Scheduler position at Central Texas Day Surgery Center?
Central Texas Day Surgery Center is a fast growing company that specializes in custom treatments that address the root causes of chronic pain, with the goal of reestablishing function in your everyday life. Our board certified pain management doctors understand that no two patients are the same and our individually constructed treatment plans are holistic and multidisciplinary. We don’t just treat symptoms, we create a treatment plan that gets you back to doing everything you love free of pain.
Job Purpose
We are seeking a highly organized and detail-oriented Surgical Scheduler to join our healthcare team. The ideal candidate will be responsible for coordinating surgical appointments, managing patient schedules, and ensuring seamless communication between patients, surgeons, and administrative staff. This role requires proficiency in various Electronic Health Record (EHR) systems and a strong understanding of medical terminology, coding, and insurance processes. Bilingual abilities and clinic experience are highly valued to provide exceptional patient service and support efficient clinic operations.
Duties and Responsibilities
- Schedule surgical procedures with the patient accurately within the EMR systems such as eClinicalWorks.
- Verify insurance coverage and perform insurance verification to facilitate smooth billing processes.
- Review medical documentation including care plans, medical records, CPT codes, ICD-9/ICD-10 codes, and ensure proper documentation review.
- Coordinate with physicians, patients, and insurance companies through various forms of communication to confirm appointment details and address scheduling conflicts.
- Maintain up-to-date knowledge of HIPAA regulations to ensure patient confidentiality and data security.
- Assist with medical billing and coding tasks related to surgical procedures when necessary.
- Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and patient service skills.
- Perform administrative support tasks such as filing, data entry (including 10 key typing), and managing office documentation efficiently.
- Support front desk operations by handling patient intake, appointment confirmations, and providing exceptional customer service.
- Utilize computer skills to update records accurately in various office management software like Medisoft or similar platforms.
You will love it here if you:
- Prior experience in a medical office setting is preferred, especially within clinics specializing in surgery or specialty care.
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks is highly desirable.
- Knowledge of medical coding including CPT, ICD-9/ICD-10 coding standards for surgical procedures is essential.
- Experience with insurance verification processes and Medicare billing is advantageous.
- Strong understanding of medical terminology related to surgery and care plans is required.
- Bilingual skills are a plus to effectively communicate with diverse patient populations.
- Demonstrated proficiency in clerical tasks such as filing, typing (including 10 key), and managing multi-line phone systems enhances efficiency in this role.
- Demonstrated proficiency in professional communication and phone etiquette
Working conditions
- Operates computers, scanners, telephones, and additional office equipment.
- Work a full 8-hour shift in an office medical setting.
- Must wear appropriate dress code attire in accordance to company policy and procedures.
- Able to sit and stand for long periods of time.
- Minimal lifting required with maximum of 50 lbs.
Benefits
- 3 Medical plans to choose from
- 2 Dental plans to choose from
- A Vision Plan
- The company provides life and accidental death & dismemberment (AD&D) insurance.
- Options to increase Life and AD&D insurance for yourself and your family
- Short-Term Disability
- Long-Term Disability
- Freshbenies (Telemedicine, Behavioral Health and medical bill auditing and redirection of medical care via Advocacy)
Bi-lingual is preferred.
We are an Equal Opportunity Employer EEO AA M/F/Vet/Disability. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, protected veteran status or disability.