What are the responsibilities and job description for the IT Virtual Desktop Technician position at Central Texas College?
Position Title
IT Virtual Desktop Technician-
Department
IT-Networking
Campus
Central Campus
Location:
Central Campus
Flsa
Exempt
Full Time/Part Time
Full Time
Summary Of Position
Virtual Desktop Infrastructure (VDI) Administrator maintains and provides technical support for a large-scale VDI deployment. The position is primarily responsible for providing maintenance and technical support for Central Texas College's virtual desktop environment. They will use knowledge and experience to create and change image software configurations, and increase adoption of VDI. Responsible for the third party software review and installation management.
Minimum Required Education
Associate's degree from a nationally or regionally accredited university is required.
Minimum Required Experience
5 years of Information Technology experience, including customer service in an IT environment required.
Experience with records management and inventory control desired.
Experience can be all inclusive.
Required Knowledge, Skills And Abilities
Full-time, indicate working hours - M-Thur 7:30-5:30, Fr 7:30-11:30
**
Position Classification:**
5-Technical/Professional
IT Virtual Desktop Technician-
Department
IT-Networking
Campus
Central Campus
Location:
Central Campus
Flsa
Exempt
Full Time/Part Time
Full Time
Summary Of Position
Virtual Desktop Infrastructure (VDI) Administrator maintains and provides technical support for a large-scale VDI deployment. The position is primarily responsible for providing maintenance and technical support for Central Texas College's virtual desktop environment. They will use knowledge and experience to create and change image software configurations, and increase adoption of VDI. Responsible for the third party software review and installation management.
Minimum Required Education
Associate's degree from a nationally or regionally accredited university is required.
Minimum Required Experience
5 years of Information Technology experience, including customer service in an IT environment required.
Experience with records management and inventory control desired.
Experience can be all inclusive.
Required Knowledge, Skills And Abilities
- Multiple computer environments, platforms, and technologies
- In-depth understanding of the enterprise IT standards, policies and practices
- Record management concepts
- MS Office Suite
- Software license agreements
- Strong computer and communication skills
- Use good human relations skills to interact with others (common courtesy, tact, interest in positive problem solving, empathy and logical organization of ideas.
- Experience supporting clients through a management console.
- Skill utilizing software diagnostic tools and the ability to conduct appropriate trouble shooting processes and conduct appropriate upgrades.
- Maintain current and accurate software and Infrastructure records.
- Organize and prioritize work to meet changing priorities and complete task on schedule.
- Use computer programs and databases to store, retrieve, and compile data.
Full-time, indicate working hours - M-Thur 7:30-5:30, Fr 7:30-11:30
**
Position Classification:**
5-Technical/Professional
