Office Assistant

Position Summary:

The Front Office Secretary serves as the first point of contact for families, staff, and visitors. This position requires excellent communication, organizational skills, and the ability to maintain a professional, welcoming environment while supporting daily childcare center operations. Pay is dependent on experience.

Responsibilities:

• Answer and direct incoming phone calls in a courteous and professional manner.
• Greet parents, children, visitors, and staff with a friendly and positive attitude.
• Maintain knowledge of current tuition rates, enrollment procedures, classroom availability, and center policies.
• Process tuition payments and maintain accurate payment records.
• Handle confidential and important documents with accuracy and discretion.
• File and organize records, forms, and administrative paperwork.
• Administer medications to children according to center policies and procedures.
• Create flyers, newsletters, forms, and other center communications as needed.
• Assist with monitoring classroom ratios and communicating staffing needs to administration.
• Maintain child and family records in Procare.
• Utilize Procare software for attendance, billing, family records, and reporting. Previous Procare experience preferred, but training will be provided for the right candidate.
• Support administrative staff with daily office operations and special projects.
• Ensure compliance with licensing regulations and center procedures.

Qualifications:

• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Professional appearance and demeanor.
• Friendly, patient, and welcoming with children, families, and staff.
• Ability to handle confidential information responsibly.
• Basic computer skills, including Microsoft Office and email communication.
• Experience with Procare software preferred; willingness to learn required.
• Ability to work independently and as part of a team.
• Previous childcare, administrative, or customer service experience preferred.

Key Attributes:

• Friendly and approachable
• Professional and dependable
• Detail-oriented
• Strong problem-solving skills
• Positive attitude and excellent customer service skills
• Comfortable working in a fast-paced childcare environment

Job Type: Part-time

Pay: $11.00 - $11.50 per hour

Work Location: In person

Salary : $11 - $12