Benefits & Leave Assistant

Position Summary:  The Benefits and Leave Assistant provides essential support in the administration of employee benefits and leave programs within Human Resources. This position assists in ensuring employees receive accurate, timely information regarding benefits, leave options, and related processes while supporting efficient HR operations. Key responsibilities include assisting with benefits communications and events, supporting open enrollment, responding to routine leave inquiries, maintaining benefits and leave documentation, performing HRIS transactions, and supporting workers’ compensation claim submissions. The Benefits and Leave Assistant serves as a professional representative of CPH, helping to ensure a positive employee experience while maintaining organized processes and accurate records in alignment with HR policies and organizational goals.

Growth Opportunity:  This role serves as an entry point into benefits administration and HR operations. The Assistant will gain hands-on experience with benefits enrollment processes, leave administration, HRIS transactions, compliance documentation, and employee education initiatives. As competency increases, the role may take on more advanced responsibilities, such as assisting with leave case coordination, benefits eligibility audits, vendor communications, open enrollment planning, and reporting. Strong performance can lead to advancement into Benefits Specialist, HR Coordinator, or Total Rewards–focused roles.

Essential Duties

• Provide administrative support for employee benefits and leave programs

• Assist with benefits communications, education sessions, and benefits-related events

• Support annual open enrollment activities, including employee guidance, enrollment tracking, and documentation management

• Respond to routine employee inquiries regarding benefits and leave policies and refer complex issues to HR leadership

• Assist with tracking and maintaining leave-related documentation in accordance with organizational policies

• Perform HRIS transactions, including processing employee terminations, monitoring benefit enrollments, and updating employee records

• Assist with workers’ compensation claim submissions and maintain related documentation

• Monitor benefit eligibility and enrollment changes and report discrepancies as needed

• Maintain accurate, organized, and confidential benefits and leave records

• Assist with audits, reporting, and HR projects related to benefits and leave administration

Minimum Qualifications

• High School Diploma or GED
• Experience:
  • Two (2) years of advanced-level administrative experience OR
  • One (1) year of experience in Human Resources, recruiting, or onboarding
• Strong communication and customer service skills
• Excellent organizational and problem-solving abilities
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to maintain confidentiality and manage sensitive information
• aPHR certification required within one year of hire.

Preferred Qualifications

• Previous HR, medical billing or leave management experience
• HR certifications preferred:
  • aPHR, SHRM-CP/SCP, PHR/SPHR

Why Join Our Team?

• Clear pathway to Benefits Specialist or other HR roles

• Mentorship from experienced HR and benefits professionals

• Opportunity to positively impact employee experience, engagement, and retention

• Meaningful work that supports patient care by ensuring employees are supported throughout their employment lifecycle