Technology Specialist

POSITION: Technology Specialist
EFFECTIVE DATE: Anticipated Vacancy

JOB DESCRIPTION:
Rome City Schools and its Technology Services Department are a nationally awarded
department for its excellence in the support of digital education practices through enhanced
digital tools, superior infrastructure, and unmatched customer service. Our department serves
over 1000 staff members and over 6000 students on a daily basis across 15 locations.

The qualified applicant will spend a majority of time serving our customers directly through
general work order needs as they are assigned. (anything from laptop/desktop repairs to
interactive board troubleshooting, etc.) Duties that may apply are below:
? Maintains confidentiality regarding knowledge of internal operations and infrastructure
? Knowledge and skills in computer maintenance and network operations in technology
planning, maintenance and operations
? Openly analyze department practices and make suggestions for improving operations
? Install and configure personal computer equipment and peripherals
? Install and configure necessary software applications
? Work at various sites to troubleshoot issues with servers, network equipment,
workstations, printers, software, interactive whiteboards/displays, phones and other
equipment
? Ability to operate a computer and to recognize and troubleshoot problems with computers
or related technologies
? Good understanding of networking protocols, hardware and technology
? Provide assistance, direction, and training to users when needed
? Communicate effectively, both orally and in writing
? Effectively repair chromebooks, laptops, computers, etc.

? Provide first and secondary level user technology support for schools and/or
administrative buildings including the support of students and staff in the operation of
computers, software and peripherals
? Maintains, installs and configures computer equipment, peripherals and software
applications
? Maintains routine maintenance and other necessary records or logs
? Facilitates the operation, organization, supervision of the computers, peripherals and
software for designated areas
? Assists users in the operation of computers, peripherals, programs and other classroom
technology
? Maintains cooperative working relationships and good customer service with those
contacted in the course of work
? Assists in the establishment of procedures for computer equipment and software use
? Ensures all computer related devices are operational
? Maintains accurate inventory of records for all equipment and software
? Provides testing, verification and support documentation of new software programs and
hardware devices
? Delivers training for computing devices and software to end-users and other support staff
? Documents user instructions for technology devices and software
? Provides escalated support help and team leadership to other technology support
personnel
? Other duties as assigned by the director

MINIMUM QUALIFICATIONS:
-Associate degree or equivalent education preferred
-Minimum of 5 years related technical experience in an enterprise environment preferred
-Knowledge of LAN & WLAN networking basics, hardware/software, telecommunications,
multiple operating systems (including Windows 10, 11, Server 2016-2025, Mac OS, Google
Workspace, ChromeOS, Some Linux and other open source applications), intermediate to
advanced knowledge of AD, DNS, DHCP.
-Knowledge of A/V and Pro Audio Systems is a major plus
-Excellent and professional communication and interpersonal skills
-Valid Driver’s License with clear driving record
-Acceptable fingerprint/criminal records check history
-Reliable transportation - Reimbursement for work function mileage available

SCHEDULE & -12-month (240 Day) work schedule

BENEFITS: -Health insurance
-Teachers Retirement System Enrollment
-Board-paid (free to employee) life, dental, and vision insurance
-Earned paid vacation and sick leave
-Paid holidays

SALARY: $40,800-$58,815 - Based on years of verifiable experience.

CONTACT: *Submit resume, as well as, an RCS application (attached below)to:

Matt Stover: mstover@rcs.rome.ga.us
Director of Technology and Network Services
Rome City Schools
508 East Second Street
Rome, Georgia 30161

Mrs. Buffi Murphy: bmurphy@rcs.rome.ga.us
Director of Human Resources
Rome City Schools
508 East Second Street
Rome, Georgia 30161

Fingerprinting and Criminal Records Check required prior to employment.

The Rome City School System does not discriminate on the basis of color, race, sex, religion, national origin, age or
disability in any educational programs or activities or in its employment practices. 

Salary : $40,800 - $58,815