Student Support Services Coordinator

Position Type: Full-Time, Exempt
Reports To: Head of School

Position Overview

Carolina International School is seeking a highly organized, student-centered professional to serve as its Student Support Services Coordinator. This multifunctional position combines school counseling, Section 504 coordination, high school career and postsecondary planning, testing assistance, McKinney-Vento support and other student-services responsibilities.

Approximately 50% of the position will be devoted to school counseling and direct student support. The remaining time will support compliance, career-readiness, testing and other schoolwide student-service functions.

The successful candidate must be able to provide compassionate and effective student support while managing confidential records, compliance requirements, meetings, deadlines and multiple responsibilities across a K–12 school environment.

Primary Responsibilities

School Counseling and Student Support

• Provide individual, small-group and classroom-based counseling services.

• Support students experiencing academic, attendance, behavioral, social-emotional or family-related challenges.

• Assist students with goal setting, decision-making, conflict resolution, school adjustment and academic planning.

• Participate in student-support, intervention, attendance, behavior, crisis-response and school-safety meetings.

• Consult with parents, teachers, administrators and outside service providers.

• Refer students and families to appropriate school and community resources.

• Maintain confidential counseling records and follow all required reporting and student-safety procedures.

Section 504 Coordination

• Coordinate Section 504 referrals, eligibility meetings, annual reviews, reevaluations and plan development.

• Provide required notices, procedural safeguards and documentation to families.

• Maintain accurate and confidential Section 504 records and compliance calendars.

• Distribute plans to appropriate staff and monitor implementation of accommodations.

• Provide consultation and training to employees regarding Section 504 responsibilities.

• Coordinate appropriate classroom and testing accommodations with school personnel.

• Notify administration of compliance concerns, missed services or unresolved parent concerns.

High School Career and Postsecondary Counseling

• Assist students with four-year academic, graduation, career and postsecondary plans.

• Review transcripts, credits and graduation progress in collaboration with appropriate staff.

• Identify and support students who are at risk of falling behind or not graduating on time.

• Provide information regarding colleges, universities, community colleges, technical programs, employment, apprenticeships and military opportunities.

• Assist with college applications, scholarships, financial-aid resources, résumés, interviews and career exploration.

• Coordinate college, career, financial-aid and workforce-readiness activities.

• Track senior graduation requirements and postsecondary plans.

Testing Assistance

• Assist the designated School Test Coordinator with testing schedules, rosters, student communications, room assignments and make-up testing.

• Help verify approved testing accommodations for eligible students.

• Serve as a trained test administrator, proctor or testing support staff member when assigned.

• Follow all testing-security procedures and immediately report testing irregularities.

• This position will support, but will not independently serve as, the school’s primary or backup testing coordinator.

McKinney-Vento and Additional Student Services

• Assist in identifying and supporting students experiencing homelessness or housing instability.

• Help remove barriers involving enrollment, attendance, transportation and participation.

• Connect students and families with school and community resources.

• Support unaccompanied youth with academic, graduation and postsecondary planning.

• Maintain confidential documentation and assist with required reporting.

• Support attendance improvement, student reentry, transition services, parent engagement and other student-support initiatives.

• Perform other duties assigned by the Head of School.

Minimum Qualifications

• Master’s degree in school counseling from an accredited institution.

• Current North Carolina School Counselor license or eligibility to obtain appropriate licensure.

• Knowledge of school counseling, Section 504, student confidentiality and student-support practices.

• Strong organizational, communication, documentation and interpersonal skills.

• Ability to manage multiple priorities, sensitive situations and compliance deadlines.

• Ability to work effectively with students, families and staff from diverse backgrounds.

• Successful completion of required background, reference and employment screenings.

Preferred Qualifications

• Three or more years of school counseling or related student-services experience.

• Experience coordinating Section 504 plans and meetings.

• Experience with high school graduation planning, college counseling or career development.

• Knowledge of North Carolina graduation requirements and school testing procedures.

• Experience with McKinney-Vento services, attendance intervention, MTSS or crisis response.

• Experience working in a K–12 public or charter school environment.

Employment Statement

Carolina International School is an equal-opportunity employer. Employment is at will and subject to school policies, procedures, funding and organizational needs. Responsibilities may be adjusted based on student needs, enrollment, regulatory requirements and school priorities.