Associate Director, PBM Client Services

Associate Director, PBM Client Services - Hybrid (Charlotte, NC)

HealthCare Support is seeking an Associate Director, PBM Client Services to be part of an Enterprise Health Technology company, giving health plans a better way to manage pharmacy and medical benefit administration!

Compensation

• $136K - $179K annually (depending on experience) up to 10% annual bonus

Schedule: Monday- Friday, 8:00 am – 5:00 pm

• Hybrid: 3 days in office / 2 days remote in Charlotte, NC

Benefits

• Medical, Dental, Vision
• FSA & HSA
• Life Insurance & AD&D
• 401k with Company Match
• Paid Time Off & Sick Leave
• 9 Paid Holidays 2 Floating Holidays
• Parental Leave

Daily Responsibilities

• This leadership role is responsible for guiding and developing a team of Clinical Account Consultants while ensuring the delivery of high-quality clinical consulting services and client support. The position provides oversight of clinical analyses, strategic recommendations, presentations, and client interactions, while managing onboarding, training, performance, and workload prioritization across the team

Qualifications

• PharmD degree from an accredited institution.
• Active pharmacist license, or ability to obtain/maintain licensure as required.
• 6 years of experience in PBM, managed care, or health plan environments.
• Demonstrated experience leading projects, mentoring others, or managing clinical teams.
• Strong knowledge of formulary management, utilization management, specialty pharmacy, and pharmacy trend analysis.
• Experience translating complex clinical and claims data into actionable recommendations.
• Strong communication, presentation, and relationship management skills.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Ability to travel up to 25%.

Interested in this opportunity?

Click Apply Now for immediate consideration, or reach out to our Recruiter, Melanie Williams with any questions:

• Call: (407) 346-0844
• Email:melanie.williams@healthcaresupport.com
• Schedule a Call: calendly.com/mw4

Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.