What are the responsibilities and job description for the Clinical Care Coordinator position at Central Jersey Medical Center?
Overview
To deliver comprehensive, quality healthcare in an efficient and cost-effective manner to the people of the community. As a member of the healthcare team, and lead by the Director of Nursing, the Clinical Care Coordinator’s role is vital to the successful completion of the above stated goal. Each clinical team member receives performance measures and patient satisfaction results and is given the opportunity to participate in the development of a plan for improvement through regular QA meetings and or action plan development.
Responsibilities
The Clinical Care Coordinator is responsible for facilitating case management services for patients. Eligible patients will be ensured that they will receive timely, high quality and efficient health care and support services through the referrals to both internal and external resources. Specific responsibilities include but are not limited to: collection and review for analysis of chronic disease patient information in accordance with protocol and distribution of data to providers for action; development and implementation of outreach efforts to facilitate patient compliance/access; tracking patient’s ER visits and Hospital follow-up care; identifying/ utilizing all appropriate available community resources; interacting, planning and coordinating with case management or disease management staff; and supporting care management and follow-up. Additional responsibilities include: data collection and analysis for dissemination by the PCMHI Quality Team.
Qualifications
One year’s experience with a multi-cultural, varied socioeconomic client population in human services, community health or similar setting providing case management or related service.
Proven data analysis skills
Proven organizational skills
Proven communication skills, both verbal and written
Computer literate
Beginner to intermediate proficiency in Microsoft applications: Excel, Word, Outlook, PowerPoint
Excellent customer service skills both in-person and on the telephone
Priority setting skills
Ability to work as team member and independently
Preferred Skills, Experience and Educational Requirements:
Bachelors of Science or Associates Degree in any of the clinical sciences
Bilingual: English/Spanish,
Two years’ experience in a medical setting
Experience working with Chronically-ill patients
Experience in data compilation and analysis
Medical terminology
Two (2) years’ experience in Care Management
Two (2) year experience in Project Coordination