Mental Health CNA/CMA

If client-centered care is part of your DNA, we want to hear from you! Join our team as a Psychiatric Technician and experience an opportunity with incredible flexibility, unparalleled culture, and endless growth and development potential. We are currently hiring for our Ames office!

Central Iowa Psychological Services (CIPS) is an outpatient multidisciplinary group practice with office locations in Des Moines, Ames, and Ankeny. We provide general psychotherapy and psychological testing services, medication management services, interventional psychiatric services such as Spravato and TMS, and Substance Abuse/Addiction Services in conjunction with MAT services.

Why join our team?

• You will be instrumental in transforming mental health care within your local community!

• You will join a networked community of passionate professionals that are motivated to support an aligned mission of transforming mental healthcare one community at a time.

• Competitive Compensation with bonus potential!

• Flexible scheduling = Excellent work/life balance

• Clinical autonomy is highly valued and supported!

• Free clinical training & development opportunities and an annual CE stipend!

• A monthly office “joy & wellness” budget!

• Free and full support through the credentialing process!

• Expense reimbursement for licensure!

• Free dedicated supervision for clinicians working towards full licensure!

• Career growth and advancement opportunities!

• A generous PTO and holiday package!

• A fully comprehensive benefits package including medical, dental, vision, life, EAP, 401K w/ match, accident, hospital, critical illness, STD, LTD, FSA/DCFSA, and HSA plans available.

Duties/Responsibilities:

• Greets and prepares patients for medical provider visit. Obtains and documents subjective and objective data regarding the patient accurately and concisely in the electronic medical record (EMR).

• Monitors Vital Signs, response to treatment, and follows standard safety protocols.

• Communicates any identified [observed or reported] concerns, problems, needs or changes in patient status.

• Administers standardized rating scales per treatment protocol

• Prioritizes work flow based on needs of providers

• Maintains patient confidentiality per HIPPA standards

• Maintain patient records and request records, as appropriate, for coordination of care

• Administering treatment for Transcranial Magnetic Stimulation (training and certification will be provided on-site) per scope of practice guidelines, as ordered by and in collaboration with medical provider(s).

• Administering treatment for Spravato (training and certification will be provided on-site) per scope of practice guidelines, as ordered by and in collaboration with medical provider(s).

• Utilizes proper procedure with special consideration for patient comfort and safety including standard infection control practices.

• Prepares clinical space with equipment and supplies required for visits; maintains and monitors equipment and supplies as needed.

• Assists the provider and other members of the core team with scheduling, gathering patient information, administering patient evaluation tools/questionnaires.

• Submitting Prior Authorizations for prescribed services and/or medications.

Required Skills/Abilities:

• Excellent verbal/written communication skills and excellent interpersonal skills

• Excellent writing and grammatical skills

• Excellent organizational skills, time management skills and attention to detail

• Strong affinity for customer service

• Strong ability to effectively and efficiently multi-task

Education and Experience:

• 2 years of medical office experience preferred

• Experience in mental/behavioral health preferred

• Must be a CMA or CNA

Physical Requirements:

• Must be able to communicate via telephone

• Must be able to withstand long periods of time standing

• Must be able to withstand moderate periods of time sitting at a desk in front of a computer

• Must be able to lift up to 50 pounds at times