What are the responsibilities and job description for the TechPoint - Growth & Engagement Manager position at Central Indiana Corporate Partnership?
OUR VISION & MISSION
Founded in 2003 through the merger of two Indiana tech associations, TechPoint is the nonprofit, industry-led growth initiative driving Indiana’s digital economy and broader tech ecosystem. Since 2006, it has operated under the umbrella of Central Indiana Corporate Partnership (CICP), functioning as the strategic hub that connects public, private, academic, and philanthropic partners. Today TechPoint is striving to make Indiana a leader in digital adoption.
Based in Indianapolis at 16 Tech, TechPoint’s mission is to drive Indiana's digital economy through talent, innovation and community— expanding the tech talent pipeline, accelerating startup and enterprise growth, enhancing resource connectivity, and elevating the state’s tech community through collaboration and storytelling.
ROLE OVERVIEW
TechPoint’s Growth & Engagement Manager is a hybrid, relationship-driven contributor responsible for both managing engagement across a defined portfolio of startups and small businesses and generating new pipeline opportunities for the Engagement team.
This role is intentionally structured as a 50/50 split between account management and business development. The individual will serve as the primary relationship manager for assigned companies while also acting as a Business Development Representative (BDR) to prospect, qualify and generate leads across TechPoint’s broader membership and sponsorship strategy.
This individual will actively identify, pursue and qualify new opportunities through outbound outreach, networking and research. At the same time, they will steward existing relationships by understanding partner needs, connecting organizations to the right programs and ensuring consistent engagement and value delivery.
The Hybrid Engagement Manager is expected to operate with a modern, data-driven mindset, using Salesforce to manage pipelines, track engagement and surface insights. The role will also leverage AI tools to improve efficiency in prospecting, outreach and relationship management.
This is a full time, exempt position that will report to the Vice President of Marketing and Engagement. Some travel within Indiana will be necessary. This position does not have any direct reports. The role is expected to independently manage a complex portfolio of partner relationships, apply judgment in identifying and advancing high-value opportunities, and contribute insights that help inform engagement and growth strategies.
Founded in 2003 through the merger of two Indiana tech associations, TechPoint is the nonprofit, industry-led growth initiative driving Indiana’s digital economy and broader tech ecosystem. Since 2006, it has operated under the umbrella of Central Indiana Corporate Partnership (CICP), functioning as the strategic hub that connects public, private, academic, and philanthropic partners. Today TechPoint is striving to make Indiana a leader in digital adoption.
Based in Indianapolis at 16 Tech, TechPoint’s mission is to drive Indiana's digital economy through talent, innovation and community— expanding the tech talent pipeline, accelerating startup and enterprise growth, enhancing resource connectivity, and elevating the state’s tech community through collaboration and storytelling.
ROLE OVERVIEW
TechPoint’s Growth & Engagement Manager is a hybrid, relationship-driven contributor responsible for both managing engagement across a defined portfolio of startups and small businesses and generating new pipeline opportunities for the Engagement team.
This role is intentionally structured as a 50/50 split between account management and business development. The individual will serve as the primary relationship manager for assigned companies while also acting as a Business Development Representative (BDR) to prospect, qualify and generate leads across TechPoint’s broader membership and sponsorship strategy.
This individual will actively identify, pursue and qualify new opportunities through outbound outreach, networking and research. At the same time, they will steward existing relationships by understanding partner needs, connecting organizations to the right programs and ensuring consistent engagement and value delivery.
The Hybrid Engagement Manager is expected to operate with a modern, data-driven mindset, using Salesforce to manage pipelines, track engagement and surface insights. The role will also leverage AI tools to improve efficiency in prospecting, outreach and relationship management.
This is a full time, exempt position that will report to the Vice President of Marketing and Engagement. Some travel within Indiana will be necessary. This position does not have any direct reports. The role is expected to independently manage a complex portfolio of partner relationships, apply judgment in identifying and advancing high-value opportunities, and contribute insights that help inform engagement and growth strategies.
RESPONSIBILITIES
Engagement & Account Management (50%)
- Manage and grow relationships with a defined portfolio of startups and small to midsize businesses
- Drive participation in TechPoint programs including Xtern, Xtern Challenge and community convenings
- Conduct regular check-ins to understand company needs and connect them to relevant opportunities
- Support retention by ensuring strong partner experience and consistent value delivery
- Track engagement activity and outcomes in Salesforce and analyze engagement trends to identify risks, opportunities, and recommended actions
Business Development & Pipeline Generation (50%)
- Prospect and identify new companies aligned with TechPoint’s membership and sponsorship strategy
- Conduct outbound outreach to generate qualified leads
- Qualify opportunities and schedule meetings for senior Engagement team members
- Maintain a healthy pipeline in Salesforce and contribute to revenue goals
- Collaborate with marketing to align campaigns with outreach efforts
- Develop a strong understanding of Indiana’s tech ecosystem
- Represent TechPoint at events, networking opportunities and community engagements
- Support marketing efforts including storytelling and thought leadership
- Use data, market intelligence, and partner feedback to help refine outreach strategies, prioritization, and engagement approaches
- Identify patterns and themes across partner interactions and communicate actionable insights to the Engagement team
Support TechPoint initiatives and other duties as assigned
REQUIREMENTS
- 5-7 years of experience in account management, partnerships, sales or business development
- Experience prospecting and generating leads
- Strong written and verbal communication skills
- Experience using CRM systems, preferably Salesforce
- Ability to manage multiple priorities in a fast-paced environment
- Ability to analyze engagement and pipeline data and translate insights into action
- Demonstrated ability to manage partner relationships and business development efforts with a high degree of independence and judgment
CORE COMPETENCIES
- High energy and enthusiasm for TechPoint’s mission
- Strong relationship builder with a service mindset
- Organized with strong attention to detail
- Comfortable balancing relationship management with outbound prospecting
- Curious and adaptable, especially with use of AI tools
- Passion for the tech ecosystem and community building
BENEFITS
- 100% of your healthcare and dental premiums are paid for individual and family.
- Pre-tax & Roth 401(k) Retirement Plan with generous match - 5% contributed by the employer regardless of employee contribution and up to an additional 5% employee voluntary contribution eligible to be matched by the employer.
- Company paid group life benefits as well as company paid short-term and long-term disability insurance.
- Flexible/hybrid work schedule.
- Generous Paid Time Off (PTO) including 17 holidays!
CICP grants equal opportunity to all qualified persons without regard to race, color, religion, gender, gender identity, pregnancy, disability, age, national origin, military service obligations, veteran status, citizenship, sexual orientation, or any other category protected by law. CICP provides equal opportunity in wages, promotions, benefits, and all other privileges, terms, and conditions of employment .