Starlink Installer - On Call - Anchorage or SE Alaska

Position: Starlink Installer

Department: Tidal Network

Location: Alaska (Travel required)

Exemption Status: Non-Exempt

Pay Grade(s): 10-12 ($33.62 - 53.07/Hour DOE)

Purpose: This position involves installing residential and commercial-grade Starlink equipment for government and community broadband programs to support broadband deployment projects. As a project-based position, the workload and schedule will vary, and assignments may be adjusted to align with specific project timelines.

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:

• Perform site assessments and install Starlink satellite internet systems at residential, commercial, and community locations.
• Mount, align, and secure equipment, including roof, wall, and pole installations.
• Run, secure, and weatherproof cabling; drill and seal wall penetrations as needed.
• Test, troubleshoot, and verify signal quality, system performance, and connectivity.
• Complete installation documentation and provide customers with handoff instructions and basic system guidance.
• Follow all safety standards and Tidal Network installation procedures.
• Perform other duties as assigned.

Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively:

• Ability to work safely on ladders, roofs, and in varied outdoor/weather conditions, including lifting up to 50 lbs.
• Proficiency with computers, mobile devices, Microsoft Office, and general technology systems.
• Working knowledge of internet and Wi-Fi networks; ability to diagnose and resolve basic technical issues.
• Ability to read, interpret, and apply information from technical manuals and documentation.
• Strong verbal and written communication skills with the ability to work effectively with customers, coworkers, and management.
• Ability to travel occasionally for customer support and training.
• Self-motivated with the ability to work independently and adapt to changing priorities.
• Strong organizational, interpersonal, and documentation skills.
• Ability to provide training and present information to individuals and groups.
• Knowledge of Tlingit, Haida, and Tsimshian cultures, or willingness to learn.

Minimum Qualifications (education, experience, skills):

• High school diploma or GED
• 1 to 3 years experience in experience in telecommunications, satellite installation, low-voltage systems, IT support, construction, or a related field; OR an equivalent combination of education, training, and experience.
• Previous experience using hand and power tools.
• Must be 21 years of age with a Valid driver’s license

Preferred Qualifications (education, experience, skills):

• Experience installing Starlink or similar systems
• Commercial Driver's License

Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:

• Ability to perform physically demanding work, including lifting up to 50 lbs; climbing ladders and working at heights; standing, bending, and kneeling for extended periods; working outdoors in varying weather conditions; and using tools and equipment safely with adequate vision, coordination, and manual dexterity.

Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Some travel may be required on small aircraft or ferry.
• Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.