Will-Call South Anchorage

OVERVIEW

Alaska Industrial Hardware, a subsidiary of Bering Straits Native Corporation is currently seeking qualified Counter Sales employees for our Eagle River retail location. Join our team as a Retail Sales Associate and play a key role in delivering an exceptional customer experience in a fast-paced, hands-on environment. In this role, you’ll be the go-to resource for customers—processing transactions, answering questions, and ensuring every order is pulled, prepared, and ready with accuracy and care. You’ll stay actively engaged throughout the day, from managing point-of-sale and warehouse systems to staging orders and supporting daily store operations. We’re looking for someone who is dependable, self-motivated, and thrives on staying busy while providing friendly, professional service. If you enjoy working with people, take pride in getting the details right, and have an interest in retail, construction, or mechanical products, this is a great opportunity to grow your skills and be part of a supportive team.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Process Point Of Sale (POS) transactions
• Process Total Warehouse Logistics (TWL) transactions
• Assure proper service and care is given to every customer
• Pull and prepare customer orders quickly and accurately 

• Box and stage orders in a designated area for customer pick up

• Take accurate notes and follow-up as required

• Promptly and professionally answer the phone

• Complete daily assignments at the direction of the store management team 

QUALIFICATIONS - EXPERIENCE, EDUCATION, AND CERTIFICATION

Required (Minimum) Qualifications

• Must be 18 years or older
• High school diploma or equivalent 

Knowledge, Skills, and Abilities 

• Basic computer skills
• Basic knowledge of products sold
• Ability to read, write, and perform basic math
• Basic knowledge of UOMs, Shipping, and Transfer Units 
• Excellent communication skills, both written and oral
• Must be self-motivated, being able to complete tasks during unsupervised periods

Preferred 

• Background in the construction or mechanics trade
• Basic understanding of sales principles and customer service practices
• Proven work experience as a Retail Sales Associate, Sales Representative, or similar role

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be physically able to be on your feet, standing, walking, and working on hard concrete and tile floors for full shifts
• Must be able to lift and carry 50# repeatedly, safely, and without unusual strain
• Frequent bending, reaching overhead, kneeling, and squatting
• Frequent pulling and stocking inventory items onto carts, or with material handling equipment

WORK ENVIRONMENT

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. 

• Job is performed in an indoor retail store setting
• Exposure to computer screens and requires use of a computer, keyboard, mouse and multi-line telephone system
• Ability to properly use general warehouse material handling equipment
• Follow all safety rules and procedure and properly using all safety gear
• Possess the proper situational awareness to work safely in a warehouse environment where you and others are using and operating forklifts, pallet jacks, packaging machines, ladders, box cutter and other potentially dangerous equipment and tools
• Maintain a safe work environment, both inside and outside the store and comply with OSHA and MSDS standards

 SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations.

BENEFITS

As a full-time employee, you will enjoy a comprehensive benefits package that forms an integral part of your total compensation. We believe that these benefits demonstrate our commitment to the well-being and professional development of our employees. (Note: these details are subject to any policy or plan changes):

• Health Insurance: You will have the opportunity to choose from a range of medical, dental, and vision insurance plans for both yourself and your eligible dependents.
• Employee Discount Program: After completing 90 days of employment, you will be eligible for a generous employee discount on Alaska Industrial Hardware products. This discount can also be extended to one eligible family member.
• Retirement Savings: We offer a 401(k) plan with a company match of up to 6% of your contributions, subject to eligibility requirements. Additionally a 401(k) ROTH plan is available.
• Continued Education Benefit: We believe in supporting your professional growth. Therefore, we provide a continued education benefit that covers up to 50% of the cost for classes aimed at enhancing your skills in your current position. Certain conditions apply.
• Life Insurance: To ensure the financial security of our employees, we provide a $50,000 life insurance policy for each employee, offering peace of mind in the event of an unforeseen circumstance, subject to eligibility requirements.
• Additional Insurance Available: AIH offers buy-ups for Life and AD&D insurances for self, and/or spouse and/or children, Accident, Hospital and Critical Illness insurances are also available.
• Short- and Long-Term Disability: We offer comprehensive coverage for both short-term and long-term disabilities, subject to eligibility requirements.
• Paid Time Off (PTO): PTO is earned on an accrual basis, with increases based on your years of service. Additionally, you will receive paid time off for company-recognized holidays, jury duty, bereavement, subsistence and parental leave.
• Health Club Benefit: We encourage a healthy lifestyle and provide a monthly reimbursement of $50 for gym membership fees. This benefit is available to you if you attend the gym at least 8 times per month.
• Hiring Bonus: Upon completing 180 days of employment, you will receive a hiring bonus of $500 as a token of our appreciation.

Shareholder Preference Statement:

At BSNC, we prioritize the hiring, promotion, training, and retention of individuals in the following order: BSNC shareholders, BSNC shareholder descendants, and BSNC shareholder spouses.

Equal Opportunity Employer:

Bering Straits Native Corporation is committed to equal employment opportunities for all individuals, regardless of race, color, national origin, gender, disability, veteran status, or any other legally protected status. We maintain a diverse and inclusive work environment that fosters equal opportunities for everyone.

E-Verify Employment Verification Program:

We participate in the E-Verify Employment Verification Program, which allows us to confirm the eligibility of our employees to work in the United States in compliance with federal immigration laws.

Drug-Free Workplace:

We maintain a drug-free workplace to ensure the safety, health, and well-being of our employees and to comply with applicable laws and regulations regarding drug use and abuse.

Please note that this information is provided for reference purposes and is subject to any updates or modifications in accordance with company policies and legal requirements.