What are the responsibilities and job description for the Patient Scheduling Assistant | CentraCare Connect position at CentraCare?
Find your purpose as a Patient Scheduling Assistant with CentraCare! The Patient Scheduling Assistant (PSA) will work at our South Point location off of Clearwater Road in St. Cloud within a fast-paced team structured call center environment for training, then will move to a work from home structure. The PSA will be answering phone calls from patients calling their primary and specialty care clinics and will be responsible for completing patient registration and scheduling over the phone. This position will have no face-to-face contact with patients. The PSA will also be responsible for providing superior customer service by effectively communicating with a diverse age and ethnic population in an audible, friendly, and professional voice.
Schedule
Full-time | 64 hours per 2 weeks | Work from home after in-person training
Mon, Wed, Thurs, Fri 8a-430 | occasional weekend and holiday
Pay and Benefits
- Minimum hourly rate of $18.28 per hour; exact rate of pay determined by years of related experience
- Pay range: $17.00-$25.54 per hour
Full time benefits: medical, dental, PTO, retirement, employee discounts and more!
Tuition reimbursement and college grant programs available.
Qualifications
High school graduate or equivalent required.
Two years’ previous call center or health care experience required.
Associates degree in a related field preferred.
Strong knowledge of computer programs including Microsoft Office Products is required.
** Approximately 4 weeks in-office before work from home.
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
Salary : $17 - $26