Recovery Outreach Coordinator

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Provides non-clinical support to individuals with substance use and co-occurring disorders needs by facilitating access to treatment, recovery support, and community resources. This role focuses on engagement, care coordination, and continuity of care while upholding ethical standards, client choice, and regulatory requirements.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Serve as a point of contact for individuals seeking recovery-oriented services and assist with navigation of appropriate levels of care.
• Support timely linkage to treatment, recovery housing, peer support and community-based resources in accordance with individual needs and eligibility.
• Coordinate with internal clinical teams, case managers, and external partners to support continuity of care and successful transitions.
• Provide accurate, unbiased information about available services while honoring client autonomy and informed choice.
• Assist individuals in understanding program expectations, intake processes, and referral pathways.
• Maintain appropriate documentation in accordance with organizational policies, accreditation standards, and confidentiality regulations.
• Participate in multi-disciplinary team meetings to support client engagement and retention in services.
• Identify barriers to access (transportation insurance, housing).
• Support quality improvement efforts by tracking engagement activities and outcomes assigned.

Education Level

High School diploma or equivalent with experience in health care marketing/ community engagement. Bachelor's in social service or related field preferred.

Years of Experience

Minimum of two years’ experience providing outreach and community engagement for a healthcare organization.

Required Certification/Licensure

NA

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.