Medical Secretary

Center for Urology is looking for bright, enthusiastic individuals to join our dedicated team providing exceptional patient care and maintaining a professional, courteous environment.

Our practice delivers expert care in and around the Rochester area with eight offices across Western New York. The right candidate is detail-oriented, able to work well in a fast-paced team environment, and willing to perform clerical duties as assigned to maintain workflow in their department.

Responsibilities include:

• Professionally greeting and welcoming patients and their family/friends.
• Checking patients in/out for their scheduled office appointments.
• Scheduling and confirming patient diagnostic appointments (imaging and laboratory services) and medical consultations.
• Obtaining authorization from patient's insurance.
• Courteously answering, screening, and directing all incoming calls and connecting callers with the correct extension while relaying messages between patients and clinical staff.
• Ability to manage providers' schedules and coordinate patient care.
• Recording/investigating patient cancellations and missed appointments.
• Responding to emergency and urgent calls from patients and providers in a timely manner.
• Transmitting correspondence and medical records by mail, phone, or fax.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent (Required) associate degree (Preferred).
• Experience in a medical setting (Strongly preferred)
• Tech proficiency and experience with Electronic Medical Records systems (Strongly preferred). Medent knowledge a plus.
• Excellent interpersonal and organizational skills required.
• Working knowledge of medical terminology preferred.
• Flexibility and willingness to travel to other offices if necessary.

Center for Urology offers competitive benefits. Successful candidates will thrive in an expeditious, rapidly changing environment and have a passion for caring for their patients.

Training

Training is in our Rochester office and can last up to four weeks.

Job Type: Full-time

Benefits:

401(k)

Health insurance

Paid time off

Work Location: In person

About Center for Urology

Center for Urology is a growing specialty medical practice dedicated to providing high quality, compassionate urologic care throughout the Greater Rochester area and surrounding communities. Our physicians, advanced practice providers, nurses, clinical professionals, and administrative staff work together to provide an exceptional patient experience. We value teamwork, professionalism, accountability, communication, and respect. We are committed to creating a supportive workplace where employees have the training and resources they need to succeed and opportunities to grow professionally. With multiple locations and a variety of clinical and nonclinical career opportunities, we are looking for dependable, compassionate, and motivated individuals who want to make a difference. If you value teamwork and want to grow with a strong healthcare organization, we invite you to explore a career with Center for Urology.