Unit Secretary - Full-Time Days

Job Title: Unit Secretary
Location: UMMC - North Street Campus
Hours Per Week: 37.5
Schedule: Monday-Friday 7:00 am to 3:00 pm

SUMMARY:

Provides all clerical support for the Unit. Processes and communicates physician orders and other information utilizing the hospital computer system. Functions as an internal member of the patient care team and represents UMMC in enhancing patient care through effective communication, teamwork and a commitment to customer service.

RESPONSIBILITIES:

• Patient Flow & Unit Coordination: Maintains accurate census records, updates Care Connect, manages patient discharges, rounds on patients, and ensures safety measures and room readiness.
• Administrative & Clerical Support: Answers phones, routes calls, greets visitors, scans documentation, maintains in-patient forms, and provides general support to nursing staff and physicians.
• Inventory & Equipment Management: Assists in managing supply levels, equipment inventory, and creates work orders or reports for environmental, engineering, and safety needs.
• Communication & Collaboration: Acts as a liaison with other departments, assists with inquiries from staff, patients, and visitors, and supports unit operations through effective coordination.
• Compliance & Safety: Upholds hospital policies, participates in quality improvement initiatives, maintains mandatory competencies, and supports a safe and professional unit environment.

PREFERRED QUALIFICATIONS:

• One year of secretarial experience
• High School Diploma or GED
• Excellent verbal, written, organizational and decision-making skills.
• Must be able to read, write legibly and communicate effectively in English
• Good interpersonal skills and ability to deal with all levels within the organization and community under varied conditions
• Knowledge of basic computer applications and medical terminology

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.25 - $19.75

Batavia

14020

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.