Front Office Receptionist: Intake Coordinator, Healthcare Office (9:00am-5:30pm)

Join the administrative/reception team at our group psychology office in Northbrook, IL that has been in practice for almost 12 years! This is a FULL time (40 hours/week) W-2 position that pays $22 - $26 per hour based on experience, and requires working in-office from 9:00am to 5:30pm on Monday through Friday. Weekdays only. No weekends. We offer consistency and stability in this job, and are looking for candidates that can consistently work these hours long-term, are professional, enjoy working within an administrative team, and have prior intake/reception experience, ideally in a mental health setting.

Desired Behaviors:

· Positive Attitude, Welcoming, Friendly, and Outgoing

· Strong Communication Skills and Professionalism

· Responsible, Dependable, and Accountable

· Works Well with a Team and Displays Teamwork in Front of Clients

· Detail Orientated and Organized

· Demonstrates Regular Attendance and Punctuality

· Self-Motivated and a Self-Starter

· Able and interested in working as part of an administrative team during the first half of the shift, and working independently at the front desk while still supporting a team of therapists for the second half of the evening shift.

Job Duties:

· This position is responsible for the front desk duties in addition to carrying out general administrative tasks.

· Greeting clients and checking them in

· Answering calls, scheduling new referrals, and scheduling/rescheduling current clients.

· Communicating with therapists about their schedules

· Taking payments

· Excellent computer skills and ability to learn our electronic health record system.

· Organizing and straightening the office and restocking the coffee/tea bar

· Answering client and therapist emails

· Supporting clients with completing their paperwork, uploading documents, and completing client charts

Qualifications:

· High School Diploma or G.E.D and/or commensurate experience

· Customer service experience: 1 year (Preferred)

· Mental health or medical office receptionist experience: 1 year (Preferred)

· Experience using Microsoft Outlook and Teams

To learn more, please visit us at www.cpwtherapy.com. Contact us with your resume.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• Do you have direct experience scheduling appointments and speaking with clients/patients in an office and/or healthcare setting?

Work Location: In person

Salary : $22 - $26