Assistant, Billing and Coding

Billing and Coding Assistant

Center for Primary Care

Who we are:

For over 30 years the Center for Primary Care (CPC) has cared for families in the CSRA by providing patients with the most convenient, accessible, and personal healthcare available. Our mission is to improve the health and wellbeing of the families we serve by providing compassionate and high-quality care in a joyful setting.

The physicians, healthcare professionals, and support team at our 9 practices, plus laboratory, imaging, and corporate locations work to transform our mission into action.

What our employees say:

At Center for Primary Care, we understand that the work environment is as important as the hard work you do. Center for Primary Care is Great Place to Work Certified which means our employees share feedback on their work culture experiences and we listen and strive to create positive employee experiences centered on joy, trust, and belongingLearn more about CPC’s culture and Great Place to Work Certification by clicking on the link below: Working at Center for Primary Care | Great Place To Work®

Benefits for you and your family:

Coverage that cares for body, mind, and spirit.

Retirement plan with generous employer match and profit sharing.

Paid Time Off and Paid Parental Leave.

Mental Health Support Services.

Scheduled Bonuses.

Billing and Coding Assistant

The Billing & Coding Assistant provides excellent support services to the Central Billing Office (CBO) in support of efforts to maximize revenue and maintain compliance while joyfully providing excellent customer service. The Billing & Coding Assistant is specifically responsible for a list of regular duties that optimize the efficiency and effectiveness of Billing and Coding Specialists, as well as other members of the revenue cycle and operational teams.

Key Responsibilities:

Essential Functions:

• Culture Contributor: Demonstrates engagement with assigned duties in a manner that aligns with CPC’s Mission, especially to “serve joyfully.”
• Billing/Coding Support: Accomplishes tasks that support accurate and compliant coding and billing of medical services, following industry best practices and applicable laws and guidelines.
• Learner & Team-Player: Participates in training, coaching, and mentoring opportunities to promote continuous growth and learning oriented toward the good of the team.
• Patient Accounts Assistant: Provides excellent customer service to patients, primarily on the phone, in posting payments and assisting with the management of aged accounts receivable and associated collections efforts.
• Claims Processor: Prepares and submits claims, assists with resolving claim errors and denials, and maintains compliance with payer requirements.
• Reporting Support: Assists with monitoring and reporting on revenue cycle performance, as directed.
• Relationship Builder: Fosters robust relationships with other members of the CBO and operational teams that built on excellence and servant-mindedness.
• Assists with a variety of special projects; performs related duties as required and other duties as assigned.

All essential functions must be performed. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.

Qualifications for Success:

Education, License/Certification, and Experience Requirements

Education: High school diploma or GED required.

• Associates degree and/or certification in medical coding and/or billing, or related field, preferred.

Experience: No prior experience necessary.

• Up to two (2) years of experience working in a healthcare billing office preferred.
• Experience working with electronic health records system is a plus.

Knowledge, Skills, and Abilities:

• Eager and able to embody CPC’s mission, especially to “serve joyfully”
• Ready to learn; observant, curious, and driven
• Flexible; able to pivot, not easily upset with disruptions or re-assignments
• Team-Oriented; Willing and ready to work collaboratively, including for the good of the team
• Self-Motivated; strives for excellence, sees tasks to completion with limited ongoing oversight
• Working knowledge of basic medical billing terminology and functions
• Ability to learn and use billing and other related software systems

Additional Job Details:

Work Setting: On-site

Job Type: Full-Time

Schedule: Monday-Friday

Compensation: Market competitive base pay, commensurate with education and experience.

Center for Primary Care is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances.

Center for Primary Care is a Drug-Free Workplace employer.