Billing Supervisor

Full-Time/Exempt/Great Falls

Job Duties: 

• Direct and monitor all client billing activities, to ensure claims are accurate, and client statements are sent out in a timely manner. 
• Oversee and streamline the daily workflow of the billing department, including task delegation and performance monitoring of billing employees.
• Ensure compliance with Medicare, Medicaid, Commercial, and private insurance billing procedures.
• Stay current with State, Federal, and payer-specific regulations; communicate changes to employees.
• Maintain and update billing system tables with regulatory, pricing changes and identifies system issues.
• Serve as the primary point of contact for resolving complex or escalated billing discrepancies.
• Assist in month-end and year-end closing.
• Identify and recommend cost-effective solutions.
• Provide training, guidance, and performance feedback to billing team members.
• Liaison with clients to resolve payment questions and ensure customer satisfaction.
• Identify and make recommendations to streamline billing processes and improve collections.
• Works in collaboration with the front desk operations leadership across all the programs.
• Must have personal vehicle, valid vehicle insurance, and MT driver’s license.
• Performs other duties as assigned by leadership.

Minimum Qualifications: 

• Bachelor’s degree in finance, accounting, or a related field and two years’ experience is required. OR associate’s degree in finance, accounting, or a related field with at least four years of experience in finance. OR a combination of relevant experience equivalent to six years.
• Supervisory experience is preferred
• Demonstrated understanding of medical billing, accounts receivable, and supervisory experience is essential for this position.
• Strong knowledge of medical billing software programs and ability to train employees.
• Strong computer literacy skills, especially with MS Excel and dedicated knowledge of data entry and computation.
• Analytical skills with a strong ability to organize and prioritize.
• Proven time management skills and ability to work under strict deadlines.
• Respect and maintain confidentiality of information and uphold laws and ethical standards.
• Excellent leadership, communication, organizational, and problem-solving skills are critical for success in this role.
• Medical terminology, ICD-10, and CPT knowledge preferred.
• Experience with Cerner billing software is a plus.

Salary: $60,008 DOE

All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check.

About Us: 

Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress — such as family and relationship problems, serious health problems, or workplace, school place and financial stressors — alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.

We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.  

Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person – body, mind, and spirit – by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.

Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.

Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.

About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.

EQUAL OPPORTUNITY EMPLOYER:

Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.