What are the responsibilities and job description for the Medical Receptionist position at Center for Interventional Pain Management?
The Center for Interventional Pain Management is a well-established, physician-owned Interventional Pain Management and Aesthetic practice led by C. Michel Oliva, MD. Our practice offers a unique combination of specialized pain management services and aesthetic treatments, allowing us to care for patients with a wide range of needs. We are committed to providing compassionate, high-quality patient care in a professional and supportive environment. We are seeking a dependable, friendly Medical Receptionist who enjoys working with patients, pays close attention to detail, and takes pride in providing exceptional customer service. The ideal candidate will be professional, organized, and able to contribute positively to a collaborative team dedicated to excellent patient care.
Benefits
- Health insurance
- Paid time off
- Paid sick leave
- Retirement plan
- Every third Friday afternoon off after training and when staffing permits
- Stable Monday–Friday schedule with no weekends or holidays
Responsibilities
- Greet patients warmly and professionally, managing a multi-line phone system with excellent phone etiquette
- Obtain and scan insurance cards, identification, and required documentation
- Schedule and confirm patient appointments in Athena EMR
- Verify insurance eligibility and benefits
- Collect copays, deductibles, coinsurance, and outstanding balances
- Review and update patient medical records ensuring accuracy and confidentiality in compliance with HIPPA regulations
- Maintain office supplies, file documents accurately, and ensure the front desk area remains organized and welcoming
- Communicate effectively with patients, staff, pharmacies, and referring providers
- Assist with chart preparation and other front-office duties as needed
Qualifications
- Medical office experience strongly preferred
- Athena EMR experience preferred but not required
- Excellent customer service and communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask and remain professional in a busy clinical environment
- Comfortable discussing patient financial responsibility and collecting payments
- Dependable attendance and punctuality are essential
About Us
We are a single-physician specialty practice dedicated to providing exceptional patient care. We value professionalism, teamwork, kindness, and a strong work ethic. We are looking for someone who wants to grow with our practice and become an important part of our team.
Qualified applicants are encouraged to submit a resume and work history for consideration.
Pay: $17.00 per hour
Benefits:
- Employee discount
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Retirement plan
Application Question(s):
- 1. How many years of medical office experience do you have? 2. Have you worked with insurance verification? 3. What EMR systems have you used? 4. Have you collected patient copays, deductibles, coinsurance, or outstanding balances?
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $17