What are the responsibilities and job description for the Benefits Analyst I/II (Personnel Analyst I/II) position at Center for Digital Governmtent?
Position Description
This posting will be used to fill a full-time, permanent Benefits Analyst I or II (Personnel Analyst I or II) vacancy within the Health Benefits Unit of the Office of Personnel. This position will be involved with auditing, enrollment, benefits delivery, and claims activities of the County's various health insurance and benefit programs administered by the Office of Personnel. This is professional work in employee benefits.
The Health Benefits Unit is responsible for group health insurance benefit program administration and processing. The Personnel Analyst will review and audit health benefit programs. This includes, but is not limited to, enrollment records for new employees, new retirees and eligible dependents, along with enrollment changes, terminations, and COBRA enrollments. The Personnel Analyst will track and oversee maintenance of employee health benefit databases and data transmittals to insurance vendors; interfaces with the internal payroll system; and interfaces with external partners such as ADP, Aetna, MetLife, State of Maryland and Privatized Partner Agencies. Duties also include analysis of health benefit data, data manipulation, and preparation of health benefit reports and compiling ad hoc statistics. Duties also include researching claims questions and resolving issues related to the health benefit program as well as assisting with Affordable Care Act reporting and open enrollment testing. The Personnel Analyst will assist with employee and retiree outreach and education including new hire orientation, pre-retirement benefit planning seminars, transition to Medicare seminars, and open enrollment. Duties also include analysis of health benefit data, preparation of health benefit reports, as well as assisting with Affordable Care Act reporting and open enrollment testing. Excellent analytical and customer service skills in health benefit administration are required.
Nature And Variety Of Work
This position requires a thorough knowledge of and demonstrated experience in health benefits auditing and administration, health plan evaluation and benefits design, vendor implementation, contract administration, evaluation of requests for proposals as well as knowledge of Federal, State and local employment laws related to health insurance and health benefit administration.
Examples Of Duties And Knowledge, Skills And Abilities
((Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
Conduct monthly and quarterly audits on our plans to confirm data integrity.
Generate ad hoc reports and running analytics.
Provide benefit implementation and system testing support (with Benefits Manager) of the HRIS.
Document and maintain administrative procedures for assigned benefits processes.
Assist with the design and distribution of materials for benefits orientations and open enrollment, as well as open enrollment testing.
Provide customer service support to internal and external customers.
Conduct presentations regarding benefits for new hire orientations and annual enrollment.
Serve as the back-up for the administration of various employee benefit programs such as medical, dental, vision, FSA and life insurance plans.
Provide information and guidance to employees and retirees regarding enrolling in a benefit plan to best meet their needs, insurance claims resolution, eligibility requirements, enrollment procedures, coverage and other related issues.
Serve as a back-up to the Leave Administrator. Analyze and interpret leave regulations in accordance with federal law and the county policy.
Performs related duties as required.
Knowledge, Skills, And Abilities
Knowledge of analytical procedures and techniques used in researching, organizing, investigating, and conducting studies.
Ability to organize and evaluate data, arrive at sound conclusions, and make recommendations.
Ability to utilize Excel to manage data from various data sources.
Knowledge of HRIS and Benefits Administration Systems.
Considerable knowledge of health benefit programs and how they are administered.
Considerable knowledge of characteristics of local public service occupations.
Considerable knowledge of applicable laws, regulations, procedures, and employment health benefit programs and the ability to interpret, apply and explain applicable laws, regulations, policies and health benefit programs.
Considerable knowledge of the organization and activities of the county government and of personnel resource needs in relation thereto.
Ability to handle confidential information.
Ability to establish and maintain effective work relations with other employees, departmental representatives, and the public.
Ability to communicate effectively, orally and in writing.
Minimum Qualifications
Benefits Analyst I (Personnel Analyst I): $59,612 - $110,209
EDUCATION: Graduation from an accredited four-year college or university with major course work in business or public administration, the social sciences, or a related field
EXPERIENCE: One (1) or more years of work experience in personnel administration.
NOTE: Graduation from an accredited four-year university with major course work in business or public administration, the social sciences, or a related field may be substituted on a year-for-year basis with additional work experience in personnel administration for a total of five (5) or more years in personnel administration.
Benefits Analyst II (Personnel Analyst II): $69,126 - $134,279
EDUCATION: Graduation from an accredited four-year college or university with major work in public or business administration, the social sciences, or a related field
EXPERIENCE: Two (2) or more years of technical experience in major phases of personnel management.
NOTE: Graduation from an accredited four-year university with major course work in business or public administration, the social sciences, or a related field may be substituted on a year-for-year basis with additional technical experience in major phases of personnel management for a total of six (6) or more years of technical experience in major phases of personnel management.
NOTE: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States.
For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement.
NOTE: This position requires a thorough background check.
Supplemental Qualifications
Preference will be given to applicants with the following:
The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS. This response and a lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU WILL BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.
Did you graduate from an accredited four-year college or university with major course work in public or business administration, social sciences, or a related field?
If you answered 'yes' to the above question, please list your degree earned and major course work.
04
Do you possess one (1) or more years of work experience in personnel administration?
If you answered 'yes' to the question above, please explain your related experience including position title, length of time in position, and major duties.
06
Graduation from an accredited four-year university with major course work in business or public administration, the social sciences, or a related field may be substituted on a year-for-year basis with additional work experience in personnel administration for a total of five (5) or more years in personnel administration. Does this substitution language apply to you?
If you answered "yes" to the question above, please explain your combination of education and work experience to include position title, length of time in position, and major duties.
08
Do you possess two (2) or more years of technical experience in major phases of personnel management?
If you answered 'yes' to the question above, please explain your related experience including position title, length of time in position, and major duties.
10
Graduation from an accredited four-year university with major course work in business or public administration, the social sciences, or a related field may be substituted on a year-for-year basis with additional technical experience in major phases of personnel management for a total of six (6) or more years of technical experience in major phases of personnel management. Does this substitution apply to you?
If you answered "yes" to the question above, please explain your combination of education and work experience to include position title, length of time in position, and major duties.
12
Note: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States. For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement. If required, have you attached the supporting documentation for your education?
Do you possess two or more years of direct experience working with the administration of employee and retiree health care benefits including, but not limited to; data file analysis and manipulation, enrollment, orientation, claims management, Federal and State regulations, HRIS, vendor relations, wellness programs, and OPEB?
If you answered 'yes' to the question above, please explain your experience in each of the areas listed and include number of years you performed this work. If you do not have this experience, write 'NA'.
15
Do you possess demonstrated experience conducting audits of data files, reconciling associated error reports, and working with internal or external auditors?
If you answered 'yes' to the above question, please describe your experience conducting audits to include your position title, length of time in position and major audit duties. If you do not have this experience, write 'NA'.
17
Do you possess experience working with governmental health care plans?
If you answered 'yes' to the above question, please describe your experience working with governmental health care plans and include the number of years you performed this work. If you do not have this experience, write 'NA'.
19
What is your skill level in Excel?
Intermediate or Advanced Excel skills are necessary for this position. Please describe your years of experience using Excel and the most common operations, functions and formulas that you frequently use.
21
Do you possess experience using software and tools to conduct audits?
If you answered "yes" to the question above, please explain your experience using software and tools to conduct audits.
23
Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A.
This posting will be used to fill a full-time, permanent Benefits Analyst I or II (Personnel Analyst I or II) vacancy within the Health Benefits Unit of the Office of Personnel. This position will be involved with auditing, enrollment, benefits delivery, and claims activities of the County's various health insurance and benefit programs administered by the Office of Personnel. This is professional work in employee benefits.
The Health Benefits Unit is responsible for group health insurance benefit program administration and processing. The Personnel Analyst will review and audit health benefit programs. This includes, but is not limited to, enrollment records for new employees, new retirees and eligible dependents, along with enrollment changes, terminations, and COBRA enrollments. The Personnel Analyst will track and oversee maintenance of employee health benefit databases and data transmittals to insurance vendors; interfaces with the internal payroll system; and interfaces with external partners such as ADP, Aetna, MetLife, State of Maryland and Privatized Partner Agencies. Duties also include analysis of health benefit data, data manipulation, and preparation of health benefit reports and compiling ad hoc statistics. Duties also include researching claims questions and resolving issues related to the health benefit program as well as assisting with Affordable Care Act reporting and open enrollment testing. The Personnel Analyst will assist with employee and retiree outreach and education including new hire orientation, pre-retirement benefit planning seminars, transition to Medicare seminars, and open enrollment. Duties also include analysis of health benefit data, preparation of health benefit reports, as well as assisting with Affordable Care Act reporting and open enrollment testing. Excellent analytical and customer service skills in health benefit administration are required.
Nature And Variety Of Work
This position requires a thorough knowledge of and demonstrated experience in health benefits auditing and administration, health plan evaluation and benefits design, vendor implementation, contract administration, evaluation of requests for proposals as well as knowledge of Federal, State and local employment laws related to health insurance and health benefit administration.
Examples Of Duties And Knowledge, Skills And Abilities
((Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
Conduct monthly and quarterly audits on our plans to confirm data integrity.
Generate ad hoc reports and running analytics.
Provide benefit implementation and system testing support (with Benefits Manager) of the HRIS.
Document and maintain administrative procedures for assigned benefits processes.
Assist with the design and distribution of materials for benefits orientations and open enrollment, as well as open enrollment testing.
Provide customer service support to internal and external customers.
Conduct presentations regarding benefits for new hire orientations and annual enrollment.
Serve as the back-up for the administration of various employee benefit programs such as medical, dental, vision, FSA and life insurance plans.
Provide information and guidance to employees and retirees regarding enrolling in a benefit plan to best meet their needs, insurance claims resolution, eligibility requirements, enrollment procedures, coverage and other related issues.
Serve as a back-up to the Leave Administrator. Analyze and interpret leave regulations in accordance with federal law and the county policy.
Performs related duties as required.
Knowledge, Skills, And Abilities
Knowledge of analytical procedures and techniques used in researching, organizing, investigating, and conducting studies.
Ability to organize and evaluate data, arrive at sound conclusions, and make recommendations.
Ability to utilize Excel to manage data from various data sources.
Knowledge of HRIS and Benefits Administration Systems.
Considerable knowledge of health benefit programs and how they are administered.
Considerable knowledge of characteristics of local public service occupations.
Considerable knowledge of applicable laws, regulations, procedures, and employment health benefit programs and the ability to interpret, apply and explain applicable laws, regulations, policies and health benefit programs.
Considerable knowledge of the organization and activities of the county government and of personnel resource needs in relation thereto.
Ability to handle confidential information.
Ability to establish and maintain effective work relations with other employees, departmental representatives, and the public.
Ability to communicate effectively, orally and in writing.
Minimum Qualifications
Benefits Analyst I (Personnel Analyst I): $59,612 - $110,209
EDUCATION: Graduation from an accredited four-year college or university with major course work in business or public administration, the social sciences, or a related field
EXPERIENCE: One (1) or more years of work experience in personnel administration.
NOTE: Graduation from an accredited four-year university with major course work in business or public administration, the social sciences, or a related field may be substituted on a year-for-year basis with additional work experience in personnel administration for a total of five (5) or more years in personnel administration.
Benefits Analyst II (Personnel Analyst II): $69,126 - $134,279
EDUCATION: Graduation from an accredited four-year college or university with major work in public or business administration, the social sciences, or a related field
EXPERIENCE: Two (2) or more years of technical experience in major phases of personnel management.
NOTE: Graduation from an accredited four-year university with major course work in business or public administration, the social sciences, or a related field may be substituted on a year-for-year basis with additional technical experience in major phases of personnel management for a total of six (6) or more years of technical experience in major phases of personnel management.
NOTE: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States.
For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement.
NOTE: This position requires a thorough background check.
Supplemental Qualifications
Preference will be given to applicants with the following:
- Intermediate to advanced proficiency in Excel.
- Experience using software and tools to conduct audits.
- Demonstrated experience conducting audits of data files, reconciling associated error reports, and working with internal or external auditors.
- Two or more years of direct experience working with the administration of employee and retiree health care benefits including, but not limited to; data file analysis and manipulation, enrollment, orientation, claims management, Federal and State regulations, HRIS, vendor relations, wellness programs, and OPEB.
- Experience working with governmental health care plans.
- Medical/Health Insurance Plans
- BlueChoice Advantage EPO
- BlueChoice Advantage PPO
- Dental Insurance
- CIGNA Dental PPO (Buy-Up)
- CIGNA Dental PPO (CORE)
- CIGNA Dental HMO (DHMO)
- Vision Insurance
- EyeMed
- Employee Life Insurance
- Term insurance of up to 2 times salary ($100,000 maximum) for employees at no cost.
- Ability to purchase Supplemental & Dependent Life Insurance
- Disability Income Insurance
- Pension Plan
- Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.
- Deferred Compensation Section 457 Plan
- Direct Deposit
- Credit Union
- Holidays
- Twelve days provided per year, thirteen in general election year
- Annual Leave
- Less than 3 years - 13 days
- 3 to less than 15 years - 20 days
- 15 years or more - 26 days
- Disability Leave
- Accrual at a rate of 15 days a year
- Personal Leave Day, 5 per calendar year
- Leave Sharing
- Employee Assistance Program
- Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care
- Flexible Spending Accounts
- Dependent Care Reimbursement
- Health Care Reimbursement
- Voluntary Benefits
- Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction
- Universal Life Insurance with Long Term Care Rider
- United Legal Benefits
The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS. This response and a lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU WILL BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.
- Yes
- No
Did you graduate from an accredited four-year college or university with major course work in public or business administration, social sciences, or a related field?
- Yes
- No
If you answered 'yes' to the above question, please list your degree earned and major course work.
04
Do you possess one (1) or more years of work experience in personnel administration?
- Yes
- No
If you answered 'yes' to the question above, please explain your related experience including position title, length of time in position, and major duties.
06
Graduation from an accredited four-year university with major course work in business or public administration, the social sciences, or a related field may be substituted on a year-for-year basis with additional work experience in personnel administration for a total of five (5) or more years in personnel administration. Does this substitution language apply to you?
- Yes
- No
If you answered "yes" to the question above, please explain your combination of education and work experience to include position title, length of time in position, and major duties.
08
Do you possess two (2) or more years of technical experience in major phases of personnel management?
- Yes
- No
If you answered 'yes' to the question above, please explain your related experience including position title, length of time in position, and major duties.
10
Graduation from an accredited four-year university with major course work in business or public administration, the social sciences, or a related field may be substituted on a year-for-year basis with additional technical experience in major phases of personnel management for a total of six (6) or more years of technical experience in major phases of personnel management. Does this substitution apply to you?
- Yes
- No
If you answered "yes" to the question above, please explain your combination of education and work experience to include position title, length of time in position, and major duties.
12
Note: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States. For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement. If required, have you attached the supporting documentation for your education?
- Yes
- No
Do you possess two or more years of direct experience working with the administration of employee and retiree health care benefits including, but not limited to; data file analysis and manipulation, enrollment, orientation, claims management, Federal and State regulations, HRIS, vendor relations, wellness programs, and OPEB?
- Yes
- No
If you answered 'yes' to the question above, please explain your experience in each of the areas listed and include number of years you performed this work. If you do not have this experience, write 'NA'.
15
Do you possess demonstrated experience conducting audits of data files, reconciling associated error reports, and working with internal or external auditors?
- Yes
- No
If you answered 'yes' to the above question, please describe your experience conducting audits to include your position title, length of time in position and major audit duties. If you do not have this experience, write 'NA'.
17
Do you possess experience working with governmental health care plans?
- Yes
- No
If you answered 'yes' to the above question, please describe your experience working with governmental health care plans and include the number of years you performed this work. If you do not have this experience, write 'NA'.
19
What is your skill level in Excel?
- No knowledge
- Beginner
- Intermediate
- Expert
Intermediate or Advanced Excel skills are necessary for this position. Please describe your years of experience using Excel and the most common operations, functions and formulas that you frequently use.
21
Do you possess experience using software and tools to conduct audits?
- Yes
- No
If you answered "yes" to the question above, please explain your experience using software and tools to conduct audits.
23
Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A.
- Required Question
Salary : $100,000