What are the responsibilities and job description for the Office Support Assistant II (Represented) position at Center for Digital Governmtent?
Position Description
The Anne Arundel County Police Department is committed to the pursuit of excellence. We uphold public trust by being honest and maintaining the highest standards of ethical and moral character.
Anne Arundel County Police Department is looking for a Full Time, Permanent, Safety Sensitive, Office Support Assistant II (Represented).
This position is located within the Central Records Section.
This is varied and diversified office support work in providing a full range of general office support tasks. Contacts are with county employees at all levels and with the general public to receive and provide information, respond to complaints and to answer questions.
NATURE AND VARIETY OF WORK
An employee in this class performs a variety of difficult office support tasks in support of the assigned office or program area. This class of work is distinguished from the Office Support Assistant I by the complexity of work and independent judgment required in completing assignments. The supervisor provides general guidance for new or unusual assignments and recurring assignments are performed independently. The employee follows established procedures and reference manuals containing laws, regulations and procedures to successfully accomplish tasks. Employees perform work using a variety of office automation equipment and software applications to produce forms, documents, and correspondence in a variety of formats. Work is performed in an office setting and is sedentary in nature. Work products affect the accuracy and reliability of further processes and services. The work involves meeting deadlines and possessing time sensitive documents. Work includes operation of a computer keyboard and video display terminals. Work performance is reviewed and evaluated by a supervisor.
Examples Of Duties And Knowledge, Skills And Abilities
(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
Formats and types correspondence, reports, tables, contracts, Request for Proposals, regulations, purchase orders, invoices, and other office documents utilizing a variety of computer systems and software applications.
Reviews, codes, enters, and updates data in manual and/or automated systems in order to maintain current records and initiates corrective actions, as necessary, to assure accuracy and completeness.
Schedules appointments for staff and coordinates calendar commitments for meeting rooms.
Maintains, monitors, and contributes to the modification of filing systems and/or document control procedures.
Tabulates and prepares numerical data, tables, and reports from information found in other sources.
Collects data from existing records and types budget documents, numerical data, financial projections, and income and expenditure reports.
Receives visitors, answers telephones, and supplies information to the general public and other county employees, making referrals as appropriate.
Receives and distributes/routes invoices, bills, requisitions, payment requests, applications, claims, orders, forms and bids for processing.
Receives, reviews, and distributes incoming mail and other materials.
Proofreads documents for accuracy, completeness and adherence to procedural requirements.
Receives and records cash and/or checks and issues receipts.
Knowledge, Skills, And Abilities
Considerable knowledge of modern office practices, procedures, and equipment.
Considerable knowledge of business English, spelling, and arithmetic.
Considerable knowledge of departmental rules, regulations, procedures, and functions.
Ability to establish and maintain effective working relationships with other employees and the public.
Ability to process office forms, claims, bills, requests and applications.
Ability to prepare statements and notices, computing applicable charges on the basis of records and regulations.
Ability to meet time sensitive deadlines and handle confidential records.
Minimum Qualifications
Graduation from high school; and two (2) or more years of experience in general office support duties.
NOTES: This is a Safety Sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing. The selection process includes a comprehensive background investigation. Longevity pay is available based on years of service.
Supplemental Qualifications
Preference will be given to applicants with the following:
The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS. Your response and lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU WILL BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.
Did you graduate from high school or obtain a GED?
Do you have two (2) or more years of experience in general office support duties?
If yes, please detail how you possess two (2) or more years of experience in general office support duties.
05
Experience working with criminal justice records and police records management system(s)?
If yes, please detail how you possess experience working with criminal justice records and police records management system(s).
07
Do you have knowledge of Maryland Public Information Act/FOIA?
If yes, please detail how you possess knowledge of Maryland Public Information Act/FOIA.
09
Do you possess the ability to work independently and collaboratively and complete assignments in a timely and efficient manner, frequently under pressure and deadline requirements?
If yes, please give an example of how you have used your ability to work independently and collaboratively and complete assignments in a timely and efficient manner, frequently under pressure and deadline requirements.
11
Do you possess the skill of being well organized and maintain confidentiality?
Please give an example of your skill of being well organized and maintain confidentiality.
13
This position is "Safety Sensitive". This means, employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing. Please check "yes" if you understand this condition of employment.
Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A.
The Anne Arundel County Police Department is committed to the pursuit of excellence. We uphold public trust by being honest and maintaining the highest standards of ethical and moral character.
Anne Arundel County Police Department is looking for a Full Time, Permanent, Safety Sensitive, Office Support Assistant II (Represented).
This position is located within the Central Records Section.
This is varied and diversified office support work in providing a full range of general office support tasks. Contacts are with county employees at all levels and with the general public to receive and provide information, respond to complaints and to answer questions.
NATURE AND VARIETY OF WORK
An employee in this class performs a variety of difficult office support tasks in support of the assigned office or program area. This class of work is distinguished from the Office Support Assistant I by the complexity of work and independent judgment required in completing assignments. The supervisor provides general guidance for new or unusual assignments and recurring assignments are performed independently. The employee follows established procedures and reference manuals containing laws, regulations and procedures to successfully accomplish tasks. Employees perform work using a variety of office automation equipment and software applications to produce forms, documents, and correspondence in a variety of formats. Work is performed in an office setting and is sedentary in nature. Work products affect the accuracy and reliability of further processes and services. The work involves meeting deadlines and possessing time sensitive documents. Work includes operation of a computer keyboard and video display terminals. Work performance is reviewed and evaluated by a supervisor.
Examples Of Duties And Knowledge, Skills And Abilities
(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
Formats and types correspondence, reports, tables, contracts, Request for Proposals, regulations, purchase orders, invoices, and other office documents utilizing a variety of computer systems and software applications.
Reviews, codes, enters, and updates data in manual and/or automated systems in order to maintain current records and initiates corrective actions, as necessary, to assure accuracy and completeness.
Schedules appointments for staff and coordinates calendar commitments for meeting rooms.
Maintains, monitors, and contributes to the modification of filing systems and/or document control procedures.
Tabulates and prepares numerical data, tables, and reports from information found in other sources.
Collects data from existing records and types budget documents, numerical data, financial projections, and income and expenditure reports.
Receives visitors, answers telephones, and supplies information to the general public and other county employees, making referrals as appropriate.
Receives and distributes/routes invoices, bills, requisitions, payment requests, applications, claims, orders, forms and bids for processing.
Receives, reviews, and distributes incoming mail and other materials.
Proofreads documents for accuracy, completeness and adherence to procedural requirements.
Receives and records cash and/or checks and issues receipts.
Knowledge, Skills, And Abilities
Considerable knowledge of modern office practices, procedures, and equipment.
Considerable knowledge of business English, spelling, and arithmetic.
Considerable knowledge of departmental rules, regulations, procedures, and functions.
Ability to establish and maintain effective working relationships with other employees and the public.
Ability to process office forms, claims, bills, requests and applications.
Ability to prepare statements and notices, computing applicable charges on the basis of records and regulations.
Ability to meet time sensitive deadlines and handle confidential records.
Minimum Qualifications
Graduation from high school; and two (2) or more years of experience in general office support duties.
NOTES: This is a Safety Sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing. The selection process includes a comprehensive background investigation. Longevity pay is available based on years of service.
Supplemental Qualifications
Preference will be given to applicants with the following:
- Experience working with criminal justice records and police records management system(s).
- Knowledge of Maryland Public Information Act/FOIA.
- Ability to work independently and collaboratively and complete assignments in a timely and efficient manner, frequently under pressure and deadline requirements.
- Must be well organized and maintain confidentiality.
- Medical/Health Insurance Plans
- BlueChoice Advantage EPO
- BlueChoice Advantage PPO
- Dental Insurance
- CIGNA Dental PPO (Buy-Up)
- CIGNA Dental PPO (CORE)
- CIGNA Dental HMO (DHMO)
- Vision Insurance
- EyeMed
- Employee Life Insurance
- Term insurance of $20,000 for employees at no cost.
- Ability to purchase Supplemental & Dependent Life Insurance
- Disability Income Insurance
- Pension Plan
- Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.
- Deferred Compensation Section 457 Plan
- Direct Deposit
- Credit Union
- Holidays
- Twelve days provided per calendar year, thirteen in general election year
- Annual Leave
- Less than 5 years - 13 days
- 5 years to less than 10 years - 15 days
- 10 years to less than 20 years - 20 days
- 20 years or more - 26 days
- *Some positions will receive additional paid annual leave in lieu of holidays and personal leave.
- Disability Leave
- Accrual at a rate of 15 days a year
- Personal Leave Day, five per calendar year
- Leave Sharing
- Employee Assistance Program
- Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care
- Flexible Spending Accounts
- Dependent Care Reimbursement
- Health Care Reimbursement
- Voluntary Benefits
- Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction
- Universal Life Insurance with Long Term Care Rider
- United Legal Benefits
The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS. Your response and lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU WILL BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.
- Yes
- No
Did you graduate from high school or obtain a GED?
- Yes
- No
Do you have two (2) or more years of experience in general office support duties?
- Yes
- No
If yes, please detail how you possess two (2) or more years of experience in general office support duties.
05
Experience working with criminal justice records and police records management system(s)?
- Yes
- No
If yes, please detail how you possess experience working with criminal justice records and police records management system(s).
07
Do you have knowledge of Maryland Public Information Act/FOIA?
- Yes
- No
If yes, please detail how you possess knowledge of Maryland Public Information Act/FOIA.
09
Do you possess the ability to work independently and collaboratively and complete assignments in a timely and efficient manner, frequently under pressure and deadline requirements?
- Yes
- No
If yes, please give an example of how you have used your ability to work independently and collaboratively and complete assignments in a timely and efficient manner, frequently under pressure and deadline requirements.
11
Do you possess the skill of being well organized and maintain confidentiality?
- Yes
- No
Please give an example of your skill of being well organized and maintain confidentiality.
13
This position is "Safety Sensitive". This means, employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing. Please check "yes" if you understand this condition of employment.
- Yes
- No
Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A.
- Required Question
Salary : $20,000