What are the responsibilities and job description for the Rainbow Center Receptionist position at Center for Developmentally Disabled?
Center for Developmentally Disabled (CDD) / Rainbow Center is a private, not-for-profit corporation founded in 1972. CDD provides residential care services, day habilitation to adults with developmental disabilities and private separate school for children ages 3-21 with communicative and developmental disabilities, in the greater Kansas City, MO area.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.
Summary/Objective
This position works closely with the Executive Team to provide skilled, efficient, and proactive administrative support. It is responsible for managing all front desk operations, including answering incoming calls, greeting visitors, tracking student attendance, and preparing monthly forms. The role plays a key part in ensuring a positive impact on Rainbow Center’s programs and overall success.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
Front Desk amp; Administrative Support
- Answer telephone calls, direct messages, and route calls promptly and professionally.
- Greet visitors and parents; notify appropriate staff of their arrival.
- Announce bus changes and arrival/departure information.
- Maintain a clean, organized, and welcoming reception area.
- Monitor entryway for issues and report or resolve as needed.
- Maintain and manage the organizational calendar; send weekly email reminders for updates.
- Handle faxing, copying, and general office correspondence.
- File and retrieve documents and reference materials.
- Prepare flyers, parent notes, and general communications; submit for supervisor approval before distribution.
- Maintain office equipment and two-way radios used for playground safety and communication.
- Manage and replenish office supplies as needed.
Student amp; Program Support
- Maintain and organize student attendance records and program files (Community Access, Bathroom, Activity Funds, etc.).
- Assist with yearly enrollment documentation.
- Assist in maintaining, developing, and organizing student files and discharge summaries.
- Prepare and maintain a supply of 10 student enrollment packets.
- Assist with Rainbow Center progress reports.
Executive Team Support
- Assist Executive Team members with scheduling, appointments, travel arrangements, and reservations.
- Support Development Director with donor relations, auction coordination, and database management.
- Assist in maintaining social media platforms.
- Upload and organize photos from ROI, ROIi, and RC cameras monthly; maintain external photo drive.
- Research and order supplies as approved by administration.
Competencies
- Attention to detail.
- Computer skills
- Well organized
- Excellent communication skills both verbal and written.
- Ability to meet deadlines.
- Confidentiality
- Ability to adapt to a changing environment.
- Perform a broad range of simultaneous duties.
- Flexibility
- Person Centered focused.
- Sufficient experience in individualized program development
- Ability to read, write, speak, understand, and type in English.
Supervisory Responsibility
Does not supervise others.
Work Environment
This job operates in a school setting with exposure to high levels of noise, human elements such as (blood, urine, etc.); frequent interruptions and fast-paced working conditions. In this role standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines are routinely used.
Physical Demands
The employee is occasionally required to sit, stoop, kneel, climb or bend, get up amp; down from floor repeatedly. The employee must constantly lift and/or move up to 10 pounds, frequently lift and/or move 20 pounds and occasionally lift and/or move up to 50 pounds.
Position Type/Expected Hours of Work
This is a full-time position with core hours of work 8:00AM-4:00PM
Summary/Objective
This position works closely with the Executive Team to provide skilled, efficient, and proactive administrative support. It is responsible for managing all front desk operations, including answering incoming calls, greeting visitors, tracking student attendance, and preparing monthly forms. The role plays a key part in ensuring a positive impact on Rainbow Center’s programs and overall success.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
Front Desk amp; Administrative Support
- Answer telephone calls, direct messages, and route calls promptly and professionally.
- Greet visitors and parents; notify appropriate staff of their arrival.
- Announce bus changes and arrival/departure information.
- Maintain a clean, organized, and welcoming reception area.
- Monitor entryway for issues and report or resolve as needed.
- Maintain and manage the organizational calendar; send weekly email reminders for updates.
- Handle faxing, copying, and general office correspondence.
- File and retrieve documents and reference materials.
- Prepare flyers, parent notes, and general communications; submit for supervisor approval before distribution.
- Maintain office equipment and two-way radios used for playground safety and communication.
- Manage and replenish office supplies as needed.
Student amp; Program Support
- Maintain and organize student attendance records and program files (Community Access, Bathroom, Activity Funds, etc.).
- Assist with yearly enrollment documentation.
- Assist in maintaining, developing, and organizing student files and discharge summaries.
- Prepare and maintain a supply of 10 student enrollment packets.
- Assist with Rainbow Center progress reports.
Executive Team Support
- Assist Executive Team members with scheduling, appointments, travel arrangements, and reservations.
- Support Development Director with donor relations, auction coordination, and database management.
- Assist in maintaining social media platforms.
- Upload and organize photos from ROI, ROIi, and RC cameras monthly; maintain external photo drive.
- Research and order supplies as approved by administration.
Competencies
- Attention to detail.
- Computer skills
- Well organized
- Excellent communication skills both verbal and written.
- Ability to meet deadlines.
- Confidentiality
- Ability to adapt to a changing environment.
- Perform a broad range of simultaneous duties.
- Flexibility
- Person Centered focused.
- Sufficient experience in individualized program development
- Ability to read, write, speak, understand, and type in English.
Supervisory Responsibility
Does not supervise others.
Work Environment
This job operates in a school setting with exposure to high levels of noise, human elements such as (blood, urine, etc.); frequent interruptions and fast-paced working conditions. In this role standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines are routinely used.
Physical Demands
The employee is occasionally required to sit, stoop, kneel, climb or bend, get up amp; down from floor repeatedly. The employee must constantly lift and/or move up to 10 pounds, frequently lift and/or move 20 pounds and occasionally lift and/or move up to 50 pounds.
Position Type/Expected Hours of Work
This is a full-time position with core hours of work 8:00AM-4:00PM