What are the responsibilities and job description for the Administrative & Business Operations Coordinator position at Center for Creative Economy?
Administrative & Business Operations Coordinator
Salary Range: $45,000–$48,000
Status: Full-Time, Non-Exempt
Location: Hybrid (Winston-Salem, NC),
Must be authorized to work in the US.
About CCE
The Center for Creative Economy (CCE) is a nonprofit 501(c)(3) based in Winston-Salem, NC, dedicated to helping creative entrepreneurs Launch, Accelerate, and Grow their businesses. Through programs like Velocity, Kinetic, and Pathways, CCE provides training, mentorship, and resources that turn innovative ideas into thriving ventures.
Position Summary
The Business & Administrative Operations Coordinator supports the Center for Creative Economy (CCE) by coordinating essential administrative, operational, and logistical activities that ensure reliable day-to-day functioning. The role organizes internal systems, supports board and committee processes, assists with program and event logistics, and ensures the timely execution of organizational workflows.
This position reports directly to and works closely with the Executive Director. While the Coordinator provides administrative assistance, the role is focused on organizational operations, not strategy or decision-making. The position requires strong attention to detail, consistent follow-through, and the ability to coordinate multiple functions during a period of transition and growth.
Key Responsibilities
1. Executive & Administrative Support
- Organizes documents, prepares agendas, drafts correspondence, and takes meeting notes.
- Prepares presentations, packets, and basic reports as requested.
- Maintains digital files and internal administrative systems.
- Serves as an administrative point of contact for partners, vendors, and stakeholders.
2. Board & Committee Support
- Coordinates scheduling, reminders, and logistics for Board and committee meetings.
- Prepares agendas, packets, and materials for distribution.
- Takes and organizes accurate meeting minutes.
- Maintains governance records, rosters, calendars, and files.
- Tracks Board-related tasks to support timely implementation.
3. Operations & Back Office Support
- Organizes subscription accounts, software tools, renewals, and vendor coordination.
- Handles receipt collection, invoice documentation, and financial system support (e.g., uploading receipts in Ramp).
- Coordinates vendor documentation, W9s, contracts, and invoice preparation for approval.
- Maintains accurate digital records for audits, grant documentation, and compliance tracking.
- Coordinates workspace logistics, supplies, and basic technology needs.
- Maintains CRM updates, mailing lists, and internal records.
- Supports HR administrative processes such as onboarding documentation and checklists.
4. Program & Event Logistics Support
- Coordinates logistics for programs (Velocity, Kinetic, Pathways, etc.), including space reservations, communications, and materials.
- Supports setup, participant check-in, attendance tracking, and program documentation.
- Provides operational support for events, including hospitality, printing, supplies, and onsite logistics.
- Compiles basic program data such as surveys, attendance reports, and materials for grant documentation.
Qualifications
- 2–4 years of administrative, operational, or office coordination experience, ideally in a nonprofit or community-based organization.
- Valid driver’s license and ability to travel locally for meetings, programs, and events.
- Excellent organizational and time management skills with strong attention to detail.
- Ability to coordinate multiple tasks and priorities in a fast-paced environment.
- Strong written and verbal communication skills; ability to interact professionally with diverse stakeholders.
- Demonstrated initiative within assigned tasks and ability to anticipate needs.
- Professionalism, maturity, and the ability to handle confidential information appropriately.
- Strong interpersonal skills and commitment to working effectively with diverse groups.
- Ability to plan and organize meetings, prepare materials, and produce accurate minutes.
- Ability to adapt to evolving processes during a period of organizational transition.
- Competence in basic analytical thinking and problem-solving within the assigned scope.
- Positive attitude, flexibility, and willingness to handle tasks both large and small.
- Ability to remain calm during deadlines, events, and time-sensitive situations.
- Proficiency with Google Workspace; ability to learn CRMs or project management tools.
- Ability to work occasional early mornings, evenings, or weekends.
Benefits
- $45,000–$48,000 annually, based on experience
- Monthly health insurance stipend
- Paid Time Off, sick leave, and paid organizational holidays
- Hybrid work environment
- 24/7 gym access and free covered parking at the coworking space
- Learning opportunities aligned with role and organizational needs
- Meaningful work supporting creative entrepreneurs and the local economy
Work Environment
Hybrid schedule with required presence at Flywheel Coworking Space for meetings, programs, and events.
Equal Opportunity Employment
The Center for Creative Economy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. CCE does not discriminate based on race, color, religion, national origin, ancestry, age, sex, gender identity or expression, sexual orientation, disability, genetic information, veteran status, marital status, or any other characteristic protected under federal, state, or local law.
Reasonable Accommodation
CCE is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodation during the application or interview process, please notify the Executive Director.
Background Check Statement (If Applicable)
CCE may require background checks for final candidates, consistent with organizational policy and applicable laws.
Salary : $45,000 - $48,000