Patient Care Technician 2nd Shift

Position
• Orient new patients to unit/programs.
• Monitor and facilitate patient activities and adherence to rules and regulations of the agency.
• Assure delivery of special diet orders to kitchen.
• Coordinate external patient discharges with nursing and counseling staff.
• Coordinate patient referrals assuring that patient has all the necessary paperwork and arranges for transportation to referrals.
• Complete unit filing and telephone back-up as other duties allow.
• Assist with washing all unit patient blankets and clothing of medically ill patients.
• Maintain cleanliness of units.

Ensures visitors are approved/ authorized to enter the facility and verifies their departure at the appropriate time such as Peer Mentors and meeting facilitators.                                                             
Second shift: Off every other weekend and off every other Monday and Friday. 

Duties and responsibilities

• Patient Care    
  • Promote safety above all care 
  • Monitor and facilitate patient activities and adherence to rules and regulations of the agency, by conducting regular resident rounds. 
  • Perform random Urine Drug Screens, Pregnancy Tests and Breathalyzers. 
  • Perform duties to ensure a successful discharge under the coordination of the medical/clinical team. 
  • Provide random and or routine resident searches according to procedure 
• Administration  
  • Complete admission procedures/documents as assigned.  
  • Complete unity filing and telephone back-up as other duties allow.  
  • Demonstrates responsibility/caution when using access points to residential and administrative areas. 
• Housekeeping  
  • Assist with washing reusable unit linen and clothing of Withdrawal Management.  
  • Maintain cleanliness of Withdrawal Management areas thoroughly, and total unit in general, by completing spot cleaning during the day shifts and thorough
     cleaning on night shifts. 

 Competencies

• Reporting- Reports unusual incidents
   through variance reporting to agency management. 
• Infection Control- Maintains infection
   control standards by practicing universal precautions.  
• HIPAA- Knowledge and ability to apply HIPAA laws and Federal Regulations 
• Patient Rights- Adheres to all patient rights standards.
• Professional- Exhibits professional behaviors such as maintaining the CAT Code of Ethics, working cooperatively with others following CAT personnel polices etc. 
• Communication- Communicates well, delivers presentations, has good listening skills.  
• Conflict Management- Good listener, committed to finding solutions to problems, works well with difficult people.  Customer Service- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.  
• Ethics- Honest, accountable, maintain confidentiality.  
• Initiative- Acts, seeks new opportunities, strives to see projects to completion. 
• Problem Solving- Strives to understand contributing factors, works to resolve complex situations.  
• Product Expertise- Knowledgeable about CAT programs, services, history, and impact in the community. 
• Quality- Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services. 
• Teamwork- Accountable to team, works to meet established deliverables, appreciates view of team members, respectful. Ability to work well with individuals of diverse ages,
   cultures, races, religions, socioeconomic backgrounds, disabilities, gender and sexual orientation. 

Physical requirements

• While performing the duties of this job, the employee may need to remain in a stationary position for long periods of time or may need to move about for extended periods of time. 
• Position may require employee to have full range of motion and lift up to 30 lbs. 
• Position may require individuals to communicate, converse and exchange information with others. May require individual to communication via email, phone or in person. 
• Nothing in this job description restricts CAT rights to reassign or assign duties and responsibilities and does not proscribe or restrict the tasks that may be assigned.   

Qualifications
• High school diploma
• Experience providing customer to the public required.
• Previous experience in residential or health care setting providing patient monitoring preferred.