Office Manager/Administrative Assistant

C.A.R.E. is seeking a highly organized, compassionate, dependable, and versatile professional to serve as our Office Manager.

This position is ideal for someone who enjoys the reward of working in a nonprofit environment and is comfortable wearing many hats. The position provides day-to-day administrative and operational support to the center and the Executive Director.

The successful candidate will be someone who can keep the office running smoothly, anticipate needs, solve problems, communicate effectively, maintain confidentiality, and step in wherever needed.

Because C.A.R.E. provides services to survivors of domestic violence, sexual assault, and other violent crimes, this position requires a strong understanding of professional boundaries, confidentiality, trauma-informed practices, and survivor-centered services.

Essential Responsibilities: Office Management & Daily Operations.

• Order and maintain office, program, and general supplies.
• Monitor inventory and ensure essential supplies are available.
• Coordinate maintenance, repairs, vendors, and general facility needs as directed.
• Assist with organization of meetings, trainings, events, and staff activities.

Administrative Support

• Provide administrative support to the Executive Director and other staff as needed.
• Maintain accurate electronic and paper files.
• Maintain staff training and personnel files.
• Prepare materials and technology set up for meetings.
• Assist with scheduling appointments and coordinating communication between departments.
• Answer and direct telephone calls, emails, and other correspondence.
• Assist with agency mail, deliveries, copying, scanning, filing, and other general office duties.
• Maintain confidentiality of all client, personnel, donor, and organizational information.

Advocacy & Client Support

• Provide trauma-informed, compassionate, and nonjudgmental support to survivors of domestic violence, sexual assault, and other violent crimes.
• Provide information regarding C.A.R.E. services and appropriate community resources.
• Maintain strict confidentiality regarding clients, their circumstances, shelter locations, and agency operations.
• Follow all agency protocols regarding mandated reporting, safety, confidentiality, and client services.

Communication & Coordination

• Communicate professionally and effectively with staff, clients, volunteers, community partners, law enforcement, courts, medical providers, and other agencies.
• Assist in coordinating services between C.A.R.E. programs and outside agencies.

Qualifications Required

• High school diploma or equivalent; additional education or relevant experience preferred.
• Previous experience in an administrative, office management, nonprofit, social service, advocacy, or customer-service environment.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and work independently.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Office, email, spreadsheets, and basic computer systems.
• Ability to maintain strict confidentiality.
• Ability to interact professionally with individuals experiencing crisis or difficult circumstances.
• Ability to work effectively as part of a small team.
• Reliable transportation and ability to travel locally when necessary.

The ideal candidate will be:

• Compassionate and trauma-informed
• Highly organized and dependable
• Professional and approachable
• Detail-oriented
• Flexible and willing to “wear many hats”
• A strong communicator
• Able to prioritize and multitask
• Comfortable working in a small nonprofit environment where priorities can change quickly
• Committed to C.A.R.E.'s mission of supporting survivors and preventing violence

Physical & Work Environment

• This is an in-person position in a nonprofit social-service environment.
• Position may require sitting, standing, walking, lifting and carrying office or program materials, and occasional movement of supplies..
• Position may involve exposure to sensitive and emotionally difficult information.

Confidentiality

Due to the nature of C.A.R.E.'s services, confidentiality is an essential function of this position. The employee must protect all client, shelter, personnel, donor, and organizational information and comply with all applicable laws, regulations, and C.A.R.E. policies regarding confidentiality and privacy.

Pay: $41,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $41,000 - $45,000