What are the responsibilities and job description for the Senior Teller (Float) position at CEN?
GENERAL DESCRIPTION OF POSITION
The Sr Teller (Float) is responsible for conducting transactions with speed, accuracy, and efficiency while meeting or exceeding service quality standards. This position is responsible for safeguarding the bank assets assigned to them, as well as contributing to the growth of the bank by promoting and cross-selling bank products and services. The Sr Teller (Float) involves floating, or traveling, to different branch locations as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
2. Sets up, closes and balances teller station.
3. Records sales of monetary instruments.
4. Assists customers with inquires in person or by telephone.
5. Maintains neat and well stocked teller area.
6. Cross sells bank products and services.
7. Follows limits established for protection of customer accounts and bank safety and soundness.
8. Adheres to bank policies and procedures.
9. Lift coin bags up to 50 lbs.
10. Balances vault, ATM, Night Drop, Coin Machine as assigned.
11. Scans bank documents and proof work.
12. Exercise sound judgement when applying holds and making check cashing decisions.
13. Assist other tellers with decision making within their authority limits.
14. Cross train to open all standard consumer accounts.
15. Adheres to work schedule.
16. Maintains positive, friendly and professional attitude and appearance.
17. May be required to work an alternative location within the region or market. This duty is performed as needed.
18. The ability to work in a constant state of alertness and in a safe manner.
19. Completes required BSA/AML training and other compliance training as assigned.
20. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc. Plus 19-23 months related experience and/or training or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-key, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Somewhat disagreeable working conditions. Exposed to any number of elements noted in Degree 2, with one or two elements present continuously. May involve some travel and/or work is at times, in the evening or during the night hours.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Highly-repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
Required Proficiencies:
- Employee must be available to float between work locations as needed
- Must be flexible in availability for work schedule
- May be required to work an alternative location within the region or market
This position requires the use of a personal or business vehicle. Therefore, you will be subject to additional pre- and post-employment screenings as permitted by law.