What are the responsibilities and job description for the CUSTOMER SERVICE - ORDER DESK position at Cemex US?
Company Overview
Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering competitive benefits and the opportunity to be part of a dynamic team. Join us and build your career with a company that is Building a Better Future.
Job Summary
We’re looking for a responsible and skilled candidate to join our Customer Service Order Desk team.
Job Responsibilities
WHAT YOU WILL GET TO DO
WHO WE ARE LOOKING FOR
Working Conditions
WHAT WE OFFER YOU
At Cemex, we recognize and reward dedication and hard work with a comprehensive benefits package designed to support both your professional growth and personal well-being. This includes competitive pay, robust medical, dental, and vision coverage, along with access to our Employee Assistance and well-being programs. We provide support for new parents through paid pregnancy and parental leave, as well as generous paid time off and holiday pay. Additionally, our 401k savings plan is designed to help you build a secure financial future.
We’re also committed to your development, offering in-house virtual training through Cemex University and education assistance to help you achieve your career goals.
WHY CEMEX?
At Cemex, we’re committed to helping you reach your full potential. Whether you’re just starting out or looking to take the next step in your career, we provide the resources and support you need to succeed. Let’s build a better future together.
APPLY NOW
Legal Notices
Cemex is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate based on race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state, or local law in the programs or activities which it operates.
Cemex will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state, and federal laws.
Cemex is an E-Verify participating employer.
Arizona Smoke-Free Act. Cemex complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes
Cemex es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering competitive benefits and the opportunity to be part of a dynamic team. Join us and build your career with a company that is Building a Better Future.
Job Summary
We’re looking for a responsible and skilled candidate to join our Customer Service Order Desk team.
Job Responsibilities
WHAT YOU WILL GET TO DO
- Answering phones.
- Processing customer orders.
- Providing order confirmations to customers.
- Helping Customers with product information.
- Billing out order for customers.
- UPS Shipping.
- Other duties as assigned.
WHO WE ARE LOOKING FOR
- Experience in same or similar position.
- Solution‑oriented communicator.
Working Conditions
- Safety First: Requires strict adherence to all safety rules within an office environment and industrial plant locations where personal protective equipment (PPE) is required.
- Dynamic Environment: You’ll work in diverse environments, including exposure to varying conditions such as outdoor industrial operations settings.
- Physical Requirements: Requires sitting/standing in front of a computer for extended periods of time. Must be able to pass a physical exam, as may be required.
WHAT WE OFFER YOU
At Cemex, we recognize and reward dedication and hard work with a comprehensive benefits package designed to support both your professional growth and personal well-being. This includes competitive pay, robust medical, dental, and vision coverage, along with access to our Employee Assistance and well-being programs. We provide support for new parents through paid pregnancy and parental leave, as well as generous paid time off and holiday pay. Additionally, our 401k savings plan is designed to help you build a secure financial future.
We’re also committed to your development, offering in-house virtual training through Cemex University and education assistance to help you achieve your career goals.
WHY CEMEX?
At Cemex, we’re committed to helping you reach your full potential. Whether you’re just starting out or looking to take the next step in your career, we provide the resources and support you need to succeed. Let’s build a better future together.
APPLY NOW
Legal Notices
Cemex is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate based on race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state, or local law in the programs or activities which it operates.
Cemex will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state, and federal laws.
Cemex is an E-Verify participating employer.
Arizona Smoke-Free Act. Cemex complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes
- 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on Cemex property as well as any building and/or vehicle owned or leased by Cemex.
Cemex es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.