Repair Shop Coordinator

Job Overview

We are seeking an experienced and skilled Electric Motor Shop Leader to join our team. The successful candidate will oversee the repair and maintenance of electric motors, pumps, and gearboxes, ensuring adherence to quality standards and customer satisfaction. This position requires strong technical expertise, leadership skills, and the ability to lead a team effectively.

Duties

• Utilize extensive motor rewind experience for motor repair and maintenance.
• Apply mechanical expertise to diagnose and repair electric motors, pumps, and gearboxes.
• Demonstrate proficiency in basic machinist skills and reading micrometers and calipers.
• Consult tolerance charts to ensure accurate machining and adherence to tolerances.
• Manage and maintain the supply of repair materials.
• Cross-reference motors and industrial equipment across brands for proper fit.
• Prepare and submit repair quotes to sales representatives or customers.
• Obtain quotes for non-stock and OEM parts from vendors.
• Assess repair requests and present replacement options when necessary.
• Provide training, supervision, and evaluation of employees.
• Assign tasks based on skills and workload to optimize efficiency.
• Address employee disputes and concerns professionally.
• Enforce safety protocols and regulatory compliance.
• Handle customer complaints and maintain satisfaction.
• Evaluate warranty claims based on company policies.
• Familiarity with Enterprise Resource Planning (ERP) software such as NetSuite, SAP, or Acumatica

Qualifications

• Strong mechanical skills and expertise in working with electric motors, pumps, and gearboxes.
• Proficient in basic machining techniques, including lathe and mill operations, and the ability to read micrometers and calipers.
• Familiarity with tolerance charts and the ability to ensure accurate machining and tolerance adherence.
• Excellent organizational and time management skills to prioritize tasks and meet deadlines.
• Leadership abilities to supervise and motivate a team of technicians.
• Strong problem-solving and decision-making skills to address technical issues and customer concerns.
• Effective communication and interpersonal skills for interacting with customers, vendors, and employees.
• Knowledge of safety protocols and procedures to ensure a safe work environment.
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.

Physical requirements

• Physical Stamina: The ability to stand, walk, and perform tasks that may require prolonged periods of physical activity, such as equipment repair and maintenance.
• Lifting and Carrying: The capacity to lift and carry heavy objects, equipment, and parts, typically weighing up to 50 pounds, with occasional heavier items. This may involve proper lifting techniques to avoid injury.
• Fine Motor Skills: The ability to handle small parts, operate machinery controls, and perform delicate tasks that require fine motor skills and attention to detail.
• Mobility: The physical agility to move around the workshop or maintenance area, including bending, kneeling, crouching, and reaching to access equipment and perform repairs.
• Hearing: Sufficient auditory perception to receive and understand verbal instructions and effectively communicate in a noisy environment, such as a workshop or industrial setting.
• Safety Awareness: Strict adherence to safety protocols, including the use of personal protective equipment (PPE) when necessary, to maintain a safe working environment and prevent accidents or injuries.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,849 - $71,689