What are the responsibilities and job description for the Technical Writer - Utility Programs position at Celerity?
Technical Writer – Utility Programs
Location: 100% Remote (U.S.) work from home eligible
Employment Type: Full-Time, Exempt
Department: Utility Services
Reports To: Program or Quality Management Leadership
Pay Range: $29/hour - $37/hour
Position Summary
The Technical Writer – Utility Programs supports the development, maintenance, and governance of technical and procedural documentation for regulated utility programs. This role plays a key part in ensuring program documentation is accurate, consistent, auditable, and aligned with client standards, regulatory requirements, and internal quality systems.
The Technical Writer works closely with program managers, engineers, GIS specialists, and quality teams to translate complex technical and operational information into clear, structured documentation that supports day-to-day execution, compliance, and continuous improvement.
Key Responsibilities
Technical Documentation & Content Development
Education
In accordance with applicable pay transparency laws—including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions—we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request.
This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.
Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes:
HEALTH & WELL-BEING
See full details and meet our leadership team on our website: https://www.consultcelerity.com/
Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans’ status or other status protected by applicable law.
Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time.
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Location: 100% Remote (U.S.) work from home eligible
Employment Type: Full-Time, Exempt
Department: Utility Services
Reports To: Program or Quality Management Leadership
Pay Range: $29/hour - $37/hour
Position Summary
The Technical Writer – Utility Programs supports the development, maintenance, and governance of technical and procedural documentation for regulated utility programs. This role plays a key part in ensuring program documentation is accurate, consistent, auditable, and aligned with client standards, regulatory requirements, and internal quality systems.
The Technical Writer works closely with program managers, engineers, GIS specialists, and quality teams to translate complex technical and operational information into clear, structured documentation that supports day-to-day execution, compliance, and continuous improvement.
Key Responsibilities
Technical Documentation & Content Development
- Develop, edit, and maintain procedures, work instructions, job aids, and administrative controls
- Translate technical, operational, and regulatory requirements into clear, user-friendly documentation
- Ensure documentation is written in a consistent style and format and is easily understood by both technical and non-technical audiences
- Support document control processes, including versioning, approvals, change tracking, and archival
- Ensure documentation aligns with client governance, regulatory expectations, and internal quality management systems
- Update documentation in response to audits, corrective actions, process changes, or continuous improvement initiatives
- Partner with engineers, GIS specialists, program managers, and subject matter experts to gather technical inputs
- Participate in document reviews to validate accuracy, completeness, and usability
- Support quality management, compliance, and program governance efforts through clear and well-structured documentation
- Identify opportunities to improve documentation clarity, usability, and consistency
- Incorporate lessons learned and best practices into updated or new documentation
- Support standardization of templates, formats, and documentation approaches across programs
Education
- Bachelor’s degree in Technical Writing, Communications, English, or a related field (or equivalent professional experience)
- 4–7 years of professional technical writing experience
- Experience developing documentation for regulated, technical, or operational environments
- Strong written communication, editing, and proofreading skills
- Ability to quickly understand complex technical concepts and processes
- Experience working with document management systems and version control
- Strong attention to detail and organizational skills
- Ability to manage multiple documentation tasks and deadlines
- Experience supporting utility, infrastructure, engineering, or compliance-driven programs
- Familiarity with quality management systems, audit support, or regulatory documentation
In accordance with applicable pay transparency laws—including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions—we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request.
This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.
Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes:
HEALTH & WELL-BEING
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance (STD/LTD)
- Flexible Spending Account
- Health Savings Account
- Basic Life/AD&D
- 401(k) plan
- Paid Time Off
- Company Holidays
- Leave of Absence
- Flexible Work Schedules
- Employee Referral Program
- Professional Development
- Charitable Contribution Match
See full details and meet our leadership team on our website: https://www.consultcelerity.com/
Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans’ status or other status protected by applicable law.
Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time.
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Salary : $29 - $37