What are the responsibilities and job description for the Functional Lead position at Celerity?
Job Title: Functional Lead
Company: Celerity Consulting Group
Location: Remote (work from home eligible)
Salary: $150,000 - $180,000 annually
Company Overview
Celerity is a consulting firm specializing in the utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients.
Position Overview
The Functional Lead will be responsible for leading the functional workstreams of the implementation at medium to large utilities, focusing on Field Service Management (FSM) capabilities such as scheduling, dispatch, mobile workforce enablement, and asset integration. This role will serve as the primary liaison between utility business stakeholders and technical teams, ensuring that the FSM solution is configured and deployed to meet operational, regulatory, and user adoption goals. This position requires deep FSM domain expertise, experience with similar platforms, and a strong understanding of utility operations and asset management.
Key Responsibilities
Solution Ownership
In accordance with applicable pay transparency laws—including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions—we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request.
This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.
Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes:
HEALTH & WELL-BEING
See full details and meet our leadership team on our website: https://www.consultcelerity.com/
Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans’ status or other status protected by applicable law.
Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time.
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Company: Celerity Consulting Group
Location: Remote (work from home eligible)
Salary: $150,000 - $180,000 annually
Company Overview
Celerity is a consulting firm specializing in the utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients.
Position Overview
The Functional Lead will be responsible for leading the functional workstreams of the implementation at medium to large utilities, focusing on Field Service Management (FSM) capabilities such as scheduling, dispatch, mobile workforce enablement, and asset integration. This role will serve as the primary liaison between utility business stakeholders and technical teams, ensuring that the FSM solution is configured and deployed to meet operational, regulatory, and user adoption goals. This position requires deep FSM domain expertise, experience with similar platforms, and a strong understanding of utility operations and asset management.
Key Responsibilities
Solution Ownership
- Lead functional design and configuration of modules, ensuring alignment with utility operational requirements, business goals, and regulatory standards
- Develop and maintain tool-specific functional specifications, process flows, and solution documentation
- Oversee and validate system configuration, functional testing, UAT coordination, and end-user training tailored to utility field operations
- Facilitate workshops with stakeholders across multiple business units and work types (operations, maintenance, gas, electric, IT)
- Present solution progress, risks, and mitigation strategies to client leadership and governance bodies
- Support change management efforts and training teams, ensuring stakeholder buy-in and adoption of FSM solution across field workers and scheduling & dispatch centers
- Champion intuitive user experience for field technicians, ensuring mobile workflows are optimized for safety, efficiency, and ease of use
- Manage and mentor functional consultants and business analysts, ensuring high-quality deliverables
- Collaborate with utility internal teams, external vendors to ensure seamless integration with SAP S/4HANA, ESRI GIS, and other enterprise systems
- Participate in project governance structures, including steering committees, progress reviews, and risk tracking
- Provide post-go-live support and continuous improvement recommendations
- Ensure business readiness and successful transition to steady-state operations
- Bachelor’s degree in Business Administration, Management Engineering, Computer Science, or a related field
- Master’s degree (MBA or related) preferred
- 10 years of experience in business analysis or functional consulting, with proven success in technology/FSM solution implementations
- Demonstrated ability to lead functional teams and own solution delivery for mid to large-sized transformation programs
- Knowledge of FSM capabilities: scheduling, dispatch, workforce mobility, and system integrations
- Familiarity/understanding of utility operations and asset management
- Hands-on experience with functional configuration, system validation, and user training
- Familiarity with enterprise integrations (SOAP, REST APIs) and SQL for data validation
- Strong business process, requirements analysis, and documentation skills
- Excellent communication and stakeholder management, including with director-level and above executives
- Experience in Agile project environments and working with cross-functional teams
- Ability to travel to client site (domestic and(or) international) as required and defined per project requirements
- Prior consulting experience implementing FSM solutions in utilities or asset-intensive industries (Electric, Gas, Water, Telecom)
- Hands-on experience with FSM solutions (Click, Salesforce FSL, OverIT, etc.) or other leading FSM software
- Knowledge of utility regulatory, compliance, and safety requirements
- Experience with large-scale, international projects and offshore/onshore delivery models
- Expertise in change management and user adoption strategies
In accordance with applicable pay transparency laws—including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions—we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request.
This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.
Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes:
HEALTH & WELL-BEING
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance (STD/LTD)
- Flexible Spending Account
- Health Savings Account
- Basic Life/AD&D
- 401(k) plan
- Paid Time Off
- Company Holidays
- Leave of Absence
- Flexible Work Schedules
- Employee Referral Program
- Professional Development
- Charitable Contribution Match
See full details and meet our leadership team on our website: https://www.consultcelerity.com/
Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans’ status or other status protected by applicable law.
Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time.
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Salary : $150,000 - $180,000