What are the responsibilities and job description for the General Manager – Hospitality, Events & Sales position at Celebrations On Park?
About Celebrations On Park
Celebrations On Park is a premier event venue located in the heart of Binghamton, New York. From weddings and milestone celebrations to corporate gatherings, private parties, and community events, we pride ourselves on creating memorable experiences through exceptional hospitality, personalized service, and attention to detail.
As we continue to grow and expand our offerings, we are seeking an experienced, motivated, and results-driven General Manager to lead our team, oversee operations, and drive the continued success of our venue.
About the Position
We are looking for a dynamic leader who brings together a passion for hospitality, strong business acumen, and a proven ability to generate revenue.
The General Manager will be responsible for overseeing all aspects of venue operations, leading and developing our team, maintaining exceptional service standards, and identifying opportunities to increase bookings, profitability, and overall business performance.
This is a hands-on leadership position that requires an individual who is equally comfortable managing day-to-day operations, building client relationships, and driving sales.
Key Responsibilities
Leadership & Operations
- Oversee daily operations of the venue, ensuring efficiency, professionalism, and exceptional guest experiences.
- Lead, motivate, and manage events, hospitality, and operational staff.
- Establish and maintain high standards for customer service, event execution, and overall venue presentation.
- Oversee staffing, scheduling, training, and employee performance.
- Develop and implement operational procedures to improve efficiency and service quality.
- Work closely with ownership to execute business goals and strategic initiatives.
Sales & Business Development
- Drive revenue growth through event bookings, sales initiatives, and new business opportunities.
- Actively develop relationships with corporate clients, wedding planners, local businesses, and community organizations.
- Oversee the sales process from initial inquiry through contract execution, ensuring timely follow-up and strong conversion rates.
- Identify opportunities to expand venue offerings, increase bookings, and maximize revenue.
- Develop strategies to increase repeat business, referrals, and long-term client relationships.
- Collaborate on marketing, promotions, and community engagement initiatives.
Financial Management
- Manage budgets, operating expenses, labor costs, and overall financial performance.
- Monitor sales goals, revenue trends, and profitability.
- Identify opportunities to improve operational efficiencies and control expenses.
- Provide ownership with regular updates on financial performance, sales activity, and operational priorities.
- Take accountability for meeting established business objectives.
Event Management & Guest Experience
- Oversee the planning and successful execution of weddings, corporate events, private celebrations, and venue-hosted events.
- Ensure seamless coordination between clients, event staff, catering, and outside vendors.
- Maintain strong client relationships and promptly resolve concerns.
- Ensure every event reflects the quality, professionalism, and hospitality associated with Celebrations On Park.
Qualifications
- Minimum of 5 years of management experience in hospitality, event venues, catering, restaurants, hotels, or a related industry preferred.
- Proven leadership experience managing teams and daily business operations.
- Strong sales and business development experience with demonstrated results.
- Solid understanding of budgeting, financial reporting, labor management, and profitability.
- Excellent communication, organizational, and problem-solving skills.
- Ability to multitask, prioritize, and perform effectively in a fast-paced environment.
- Professional, personable, and customer-focused leadership style.
- Availability to work a flexible schedule, including evenings and weekends as business needs require.
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $80,000 - $90,000